Box Office Manager/Administrative Associate

The Baton Rouge Symphony has an immediate opening and seeks a qualified individual to serve as the Box Office Manager/Administrative Associate. Reporting to the Director of Marketing and Patron Engagement, but working within the framework of an office-wide collaborative team, the position calls for a flexible and adaptable individual with excellent interpersonal and customer service skills. 

SUCCESSFUL CANDIDATES WILL EXHIBIT THE FOLLOWING SKILLS AND COMPETENCIES:

• Strong interpersonal skills; excellent oral and written communication skills
  • The ability to exercise independent judgment when helping patrons with varying needs
  • Excellent time management skills, and the ability to adapt to a fast-paced, changing environment
  • Preferred: prior experience with customer service
  • Preferred: Experience in various software applications, such as AudienceView Professional and Intuit QuickBooks

Box Office Management

• Answer incoming telephone calls promptly, addressing patron and donor concerns
• Utilize AudienceView ticketing software
• Run Box Office during events
• Complete sales reports, tracking spreadsheets, and mailing lists
• Maintain knowledge of the current season, events, and guest artists
• Maintain the integrity of the Symphony’s Patron database
• Other duties as assigned

Administrative

• Serve as liaison to the Board of Directors, maintaining all board member logistics
• Maintain internal calendars for staff
• Facilitate all staff meeting needs, taking notes when needed
• Utilize Intuit QuickBooks for financial data entry
• Make bank deposits weekly
• Submit state sales tax reporting forms
• Add upcoming events to local community calendars, like 225, BRProud, WBRZ, Advocate
• Supervise and manage all BRSO volunteers, including board members, Les Jeunes Amies, etc.
• Other duties as assigned

Work Environment and Requirements

• Will be required to work some evenings/weekends, and travel to off-site meeting locations
• Must be able to exert up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently, to lift, carry, push, pull or otherwise move objects. Physical accommodations possible for applicants with limited mobility.

Expected salary range for this position is $38,000 - $41,000, based on skills and experience. 

To apply, please submit a cover letter and resume via email 
to BRSO Director of Marketing and Patron Engagement, Rebecca Smith, at rebecca@brso.org. Please use subject line

“Box Office Manager/Administrative Associate Position.”  No phone calls, please. 
Applications will be reviewed as received, and the position will be open until it is filled.