You are viewing a preview of this job. Log in or register to view more details about this job.

Bi-lingual Customer Service Representative

Sierra Oak Insurance Services Inc.
Email

Bi-lingual(Spanish, English) Customer Service Representative- We are looking for an Insurance Customer Service Representative to connect with our insurance customers.

Job Duties-

  • Handling Inquiries: Responding to customer inquiries regarding insurance policies, coverage, billing, and claims
  • Processing Policy Changes: Handling policy modifications, renewals, and cancellations accurately and efficiently.
  • Updating Customer Records: Maintaining accurate records of customer interactions and policy information
  • Issuing Insurance Documents: Providing policyholders with proof of insurance and other relevant paperwork. 
  • Following up on Claims: Checking on the status of claims and keeping customers informed. 
  • Building Rapport: Establishing and maintaining positive relationships with customers.