Gift Shop Associate
Gift Shop Associate – Part-Time
Rate: $12.00/hour – starting rate based on prior experience and education
Location: Farmpark, Kirtland, OH 44094
Position Description:
Under supervision of the Gift Shop Manager, the part-time Sales Associate works in Lake Metroparks stores and at outdoor venues providing visitors with efficient, courteous and knowledgeable service in a friendly atmosphere.
Responsibilities include but are not limited to:
- Greets and assists customers with merchandise selection and product information.
- Records and processes all sales accurately and according to procedures.
- Assists with merchandise receiving procedures, stocks maintenance and presentation, and shop housekeeping.
- Provides support to volunteers during orientation and training.
- Assists with preparation and execution of periodic inventories, merchandise promotions, displays, and special events.
- Prepares cash reports and bank deposits upon request.
- Answers visitor questions regarding general park information.
- Performs all other duties as assigned by supervisor.
Minimum Qualifications:
- Minimum 18 years old.
- High school diploma or equivalent required.
- At least six months of cash handling experience preferred.
Position Requirements:
- Basic knowledge of retail sales
- Skilled in mathematics and record keeping.
- Skills in utilizing and analyzing spreadsheets.
- Excellent verbal and written communications skills
- Exceptional customer service skills.
- Demonstrated enthusiasm for working with families and children of all ages.
- Must be self-motivated, self-directed, flexible, creative, able to perform with poise under pressure and to deliver strong and measurable results.
- Ability to lift/move heavy merchandise.
- Ability to processes sales accurately and provide proper change as necessary.
- Ability to interact with others with tact and courtesy and maintain integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers.
- Ability to safely utilize ladders and small step stools.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to work in a team setting to accomplish park-related goals.
- Ability to handle multiple tasks in a high paced environment.
- Proficiency in computer software programs including Microsoft Office Suite. Ability to work with computer-based point of sale systems.
- Ability to lift and/or move up to 25 pounds.
- Variable work schedule; must be flexible to work 20-28 hours per week including weekends, weekdays, some evenings and holidays.
- Must possess a valid drivers’ license and insurable on the Agency’s liability policy. Background check required.
Benefits:
The Lake Metroparks benefits package includes OPERS membership, agency-wide discounts, and Northeastern Ohio Inter-Museum Council membership.