Social Media Manager

Overview

We're seeking a creative, tech-savvy Social Media Manager who can showcase the incredible capabilities of our submersible tools while building a community of marine professionals, boat owners, underwater contractors, and divers. You'll be the voice of Nemo Power Tools (USA) across all social platforms, sharing content that embodies the precision and performance of our underwater technology.

Duties & Responsibilities

Manage our Nemo Power Tool social media across various platforms - Facebook, Twitter, Instagram, LinkedIn, and TikTok - with admin/publisher access.

Post engaging content daily. Keep our feeds fresh and packed with content that shows our tools in action and highlights our waterproof tool capabilities.

Respond to every single message. Typically, these are questions about where to purchase, or if the customer has an issue with the tool, we need to direct them to warranty, or technical questions about the tool's capabilities. This is the customer service side of the job.

Identify and build partnerships with big industry accounts/personalities. Build relationships that could lead to dealer partnerships, promotional partnerships, or affiliate partnerships.

Find and collect user-generated content from users to repost across our social media platforms.

Collaborate with marketing management to plan campaigns that reflect current sales trends or new products.

Guide all social media leads to our sales team.

Compile social media analytics into organized spreadsheets.

Required Qualifications:

Tech-savvy with an understanding/experience of running various social media platforms (Facebook, Twitter, Instagram, LinkedIn, and TikTok).

Excellent written and verbal communication to network, respond to customers, draft captions, and engage with partners and followers.

Excellent customer service skills. Able to handle customer inquiries in a professional and timely manner.

Familiarity with social media analytics. Understanding of insights/analytics on each platform and ability to track and report performance.

Organizational and project management skills. Ability to schedule posts, maintain partnerships, and plan campaigns efficiently.
 

Preferred Qualifications:

Based in Las Vegas, NV with the ability to work in person.

Bachelor’s Degree in Marketing, Communications, or Related Field.

Familiarity with Affiliate Marketing and Influencer/Partnership Outreach

Comfortable with creating engaging content and capturing our tools in action