Payments Specialist
About Rise Alliance
Rise Alliance is a dynamic and fast-growing small business based in the heart of Manhattan. Our mission is simple yet powerful: to empower businesses by removing the burden of financial management, so they can focus on growth and success. Through customized financial solutions—including Strategic Business Consulting, Debt Restructuring, and connections to a robust network of Capital Partners—we've helped thousands of businesses overcome complex financial challenges with innovative, straightforward strategies.
Why Join Rise Alliance?
At Rise Alliance, career growth and earning potential are limitless. We foster a high-energy, results-driven culture where passionate professionals thrive. If you’re eager to make a real impact, grow alongside a supportive team, and help business owners succeed, Rise Alliance offers the perfect environment to advance your career.
- Fast-paced, entrepreneurial culture
- Collaborative, high-performing team
- Opportunities for professional development and advancement
- Rewarding work that makes a direct impact on community & business success - not just creating shareholder value
About the Role: Payments Specialist
As a Payment Specialist, you will manage and coordinate the payment and program fee processes across our strategic consulting programs. Your work will ensure accuracy, timeliness, and compliance in client payments—playing a critical role in maintaining client satisfaction and supporting the overall financial health of our programs.
Key Responsibilities:
- Manage and process client payments, ensuring timeliness and accuracy according to agreed schedules
- Reconcile client accounts regularly, promptly resolving discrepancies
- Serve as a point of contact for client payment inquiries, delivering excellent support and customer service
- Maintain accurate, organized records of payment transactions and client financial data
- Prepare and distribute regular payment reports to internal teams and clients
- Ensure compliance with company policies and financial regulations
- Collaborate closely with our Strategists and Consultants to streamline payment processes and optimize efficiency
What You Bring:
- Strong attention to detail and commitment to accuracy
- Knowledge of payment processing practices and relevant financial regulations
- Proficiency in Microsoft Office Suite, especially Excel; CRM experience is a plus
- Exceptional organizational and time-management skills
- Excellent communication skills—able to interact with clients and colleagues at all levels
- A positive attitude, hunger for success, and eagerness to learn and grow
- Ability to work independently as well as part of a collaborative team
- Self-starter mentality with the drive to take ownership and improve processes
Compensation and Benefits:
Salary: $60,000 – $75,000 per year (based on experience)
Comprehensive Benefits Package:
- Unlimited Paid Time Off (PTO)
- Gym Membership Contribution (Equinox Partner)
- Health, Dental, and Vision Insurance
- 401(k) Plan
- Fruit, Snacks, Coffee provided through the week
- Lunches catered Friday
Schedule:
- Monday to Friday
- 9:30 AM – 6:30 PM
- In-person at our Manhattan office
Join Us at Rise Alliance
If you are passionate about supporting business owners, enjoy working in a dynamic environment, and are excited about opportunities for growth, we want to hear from you!
Rise Alliance is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.
Ready to build something extraordinary with us? Apply today!