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Program Coordinator, Accelerator

Santa Clara University

Program Coordinator, Accelerator

Position Title:

Position Type:

Fixed Term (Fixed Term)

Hiring Range:

$26.75 - $29.00 / hour; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:

Hourly

This position offers an exciting opportunity to be part of an innovative and committed team working with Miller Center for Global Impact, a globally recognized social enterprise accelerator operating within Santa Clara University (SCU).

At Miller Center, we're looking for people who are passionate about making a difference in the world, bringing their whole selves to work, and contributing to a culture of excellence and fun. We're committed to social justice, continuous learning, and fostering a welcoming, inclusive environment where everyone can thrive.

The Accelerator Program Coordinator role requires a self-starting, highly motivated, well-rounded person passionate to continue learning new skills while supporting Miller Center projects related to accelerator operations. The Program Coordinator is an active member of the accelerator programs and mentor team, and is the primary contact point for social entrepreneurs actively participating in accelerator programs.

Members of historically underserved and underrepresented groups are encouraged to apply.

A. ESSENTIAL DUTIES AND RESPONSIBILITIES

Accelerator Program Coordination (50%)

• Coordinate operational and administrative aspects of Miller Center's Accelerator (MCA) core programs, with input from Senior Program Managers, Program Directors, and Senior Directors. Includes coordinating selection, onboarding, kick-off, curriculum assignment, weekly follow-up, and troubleshooting efforts.

• Respond to inquiries from social entrepreneurs, mentors, and other stakeholders in a timely and professional manner.

• Other duties as they emerge from process improvements and troubleshooting activities.

Process Automation and Improvement (30%)

• Identify and suggest process improvements for program-related projects assigned to them

• Use and enhance Agile processes for the programs and mentor team, coordinating regular team meetings on process improvements and integration with Miller Center's Salesforce database

• Maintenance and upkeep of Salesforce and other systems

• Report writing and creation of accelerator program documents and presentations for internal and external uses

• Support Miller Center's fundraising efforts as needed from representatives of the development team.

Miller Center Key Events (20%)

• Assist with and attend key events related to Miller Center Accelerator Programs (e.g., closing gratitude ceremonies)

• Participate as a team member to pitch in with support for Miller Center key events as needed. (e.g., annual In-Residence Program, Mentor Annual Appreciation Night, Webinars, conferences, etc.)

B. PROVIDES WORK DIRECTION

Provides work direction to student employees. Works cooperatively with other Miller Center staff, SCU faculty, and global partners. Leads cross-functional teams to ensure successful program delivery and funder satisfaction.

C. GENERAL GUIDELINES

Maintains contact with stakeholders and solicits feedback for improved services and collaboration. Maximizes productivity through use of appropriate tools; planned training and performance initiatives.

D. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1.Knowledge

• Familiar with global development initiatives and the social enterprise movement.

• Experience living or traveling in the developing world is helpful, but not required.

2.Skills

• Strong organizational skills, attention to detail, and ability to coordinate multiple tasks and priorities efficiently

• Understands the benefits and elements of developing relationships; treats internal and external stakeholders with attention and concern.

• Able to conduct research and synthesize findings as required.

• Strong writing skills.

• Comfortable producing professional work products in Microsoft Office and GSuite.

• Knowledge and skills with spreadsheet formulas and charting tools a plus.

• Able to communicate in language(s) spoken by Miller Center stakeholders desired (especially French and/or Spanish), but not required.

3.Abilities

• Able to follow established processes and procedures.

• Strong attention to detail.

• Able to work independently, balance competing priorities, and seek guidance from other staff members when appropriate.

4.Education

• Bachelor Degree or equivalent work experience

5. Years of Experience

• 0-3 years work experience

E. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.

• May be required to travel to other buildings on the campus.

• May be required to attend conferences, meetings, and training sessions within Bay Area or in- or out- of-state locations (including international travel to cities and rural areas in the developing world).

• May be required to adjust schedule to work outside normal working hours, including occasional evening and weekend activities, and frequent virtual meetings in early morning or evening hours (virtual meetings are typically done from the employee's preferred location)

F. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly an indoor office environment with windows.

• Offices with equipment noise.

• Offices with frequent interruptions.

• May be required to occasionally travel to outside stakeholders.

• Hybrid work from home/work in office option available.

This is a full-time, fixed term position.

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see http://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at http://www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services https://www.scu.edu/campus-safety/clery-act-compliance/ . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the https://www.scu.edu/phonebook/Department-of-Human-Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at mailto:iahluwalia@scu.edu.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

To view the full job posting and apply for this position, go to https://apptrkr.com/6232022

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