Inside Sales Administrator

Inside Sales Administrator

What You’ll Do:

• Answer Emails and Phones: Respond to customer inquiries via email and phone in a timely and professional manner.
• Process Purchase Orders/Blanket Orders: Accurately process purchase orders and blanket orders, ensuring all details are correct and orders are entered into the system efficiently.
• Monitor Inventory Levels: Track inventory levels for blanket orders and ensure timely updates to customers regarding stock availability.
• Check Orders for Accuracy: Review orders for accuracy and resolve any discrepancies before processing.
• AR Follow-ups: Follow up with accounts receivable to ensure timely payments and resolve any payment-related issues.
• Weekly and Monthly Reports: Prepare and distribute weekly and monthly sales and order reports to management and teams as needed.
• Collaborate with Sales Teams: Work closely with Regional Sales Managers and Sales Representatives to support customer needs and sales goals.
• Customer Support: Assist customers with technical questions, provide order tracking, and ensure overall customer satisfaction by delivering accurate and timely information.