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Supervisor in Training

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our HQ in Plymouth, MN. Come see why we are a three-time Star Tribune Top Workplaces award winner!

 

Merchology seeks a Supervisor in Training to join our Operations team. Reporting to the Director of Operations, the Supervisor in Training is a critical role that is responsible for overseeing team performance to successfully meet company cost, quality, and delivery objectives. 

 

A successful Supervisor in Training will: 

  • Take ownership and accountability for all safety and quality incidents within your area of responsibility.
  • Understand how to conduct individual and team performance feedback and coaching conversations.
  • Understand how to interview and evaluate applicants for open positions.
  • Participant in hiring peak season staffing, interviews, training, and onboarding.
  • Identify problems, develop solutions, and suggest changes when necessary.
  • Support the tracking and communication of key area metrics to team and stakeholders.
  • Support project improvements across facilities and departments.
  • Understand and support attendance recordkeeping and documentation.
  • Work positively within and across departments to gather information needed to make decisions and support overall success on the company.
  • Take corrective action and work with other Supervisors and Managers on any disciplinary decisions.
  • Crosstrain in all areas to support various teams in the absence of the Supervisor/Manager.
  • Be prepared to take on a leadership opening in any department or shift.
  • Inspire, influence, and guide others to participate in common goals.
  • Learn and implement EOS structure and principles for everyday success.
  • Foster a culture centered around Merchology’s Core Values - exhibit Servant Leadership ideologies while coaching employees for success.
  • Additional projects or duties as assigned.

 

REQUIRED QUALIFICATIONS

  • Ability to stand for 7-9 hours per day.
  • Previous leadership experience or education
  • Detail oriented, organized, and accurate
  • Positive attitude and team leadership
  • Intermediate skills and knowledge
  • Ability to lift up to 40 pounds repeatedly.
  • Ability to read and understand basic English instruction (colors, left/right)
  • Excellent employee relations skills and ability to lead in a team setting
  • Excellent ability to make decisions

PREFERRED QUALIFICATIONS

  • Experience working in a manufacturing setting
  • Bilingual English/Spanish
  • Previous knowledge of sewing and embroidery machines

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

  • The pay range for this role is $25 to $28 per hour
  • Generous PTO (18 days per year)
  • 8 company-paid holidays
  • Hybrid work schedule for select departments
  • 40 hours of paid volunteer time
  • 401(k) with match
  • Medical and dental insurance options, FSA, and HSA
  • Company-paid life insurance and short-term disability
  • Company-sponsored social events
  • Premium brand partner discounts
  • Employee-led Committees in Social Events, Wellness, DE&I and Giveback

 

LOCATION

  • 3000 Niagara Lane North, Plymouth, MN 55447
  • Fully on-site role

INDUSTRY

  • Business to Business E-commerce and Apparel

Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.