Loan Closer/Processor 1/2

Located in the heart of breathtaking downtown Juneau, Alaska, our on-site position at the Juneau Headquarters Office offers an exceptional career opportunity where you can make a meaningful impact every day. Please note, this role is not eligible for telework. 

Our division is dedicated to providing exceptional customer service to the residents of Alaska. We seek individuals who are passionate about making a positive impact in the lives of those we serve.

Are you an experienced professional in banking or office administration? If so, this might just be the career leap you've been waiting for! We provide comprehensive training to transform our loan closers into experts in commercial loan transactions, opening doors to exciting advancement opportunities within our organization.

As a loan closer, you'll play a vital role in our Documents section, ensuring the utmost accuracy and transparency in loan terms, interest rates, and closing costs. Your meticulous attention to detail ensures agreements are seamless, while your exceptional customer service skills guide borrowers with patience and professionalism through the entire closing process.

This position is more than just a job, it's a chance to contribute to the success of borrowers, your team, and the organization as a whole. As a key member of our closing operations, you'll embody our values of professionalism, integrity, accountability, and a commitment to continuous improvement.

Your work will directly shape financial futures, and together, we’ll drive success in ways that truly matter. 

The benefit of joining our team:
Ready to advance your career while shaping the future of Alaska’s economic landscape? This position is a unique opportunity to grow within our organization and make a tangible impact on the state’s development.

As a Loan Closer/Processor 1/2, you’ll enjoy the benefits of a flexibly staffed role, ensuring the efficient and accurate closing of loan transactions across all loan programs administered by the Division of Investments. Wondering what a “Flex” position entails? It’s a career game-changer: rather than applying for a separate role to advance, this position allows you to seamlessly progress from Loan Collection Officer 1 to Loan Collection Officer 2 upon successful completion of your training and probationary period. We’re dedicated to your growth, retention, and professional development—because when you succeed, we succeed.

In this pivotal role within our Documents section, you’ll meticulously ensure loan terms, interest rates, agreements, and closing costs are accurate and transparent. Through your exceptional customer service skills, you’ll guide borrowers through the closing process with patience, expertise, and professionalism, addressing inquiries and building trust every step of the way.

What’s more, you’ll be joining a supportive and collaborative team that fosters mentorship, camaraderie, and advancement opportunities. By empowering you with the tools and knowledge to excel, we’ll help you establish a solid foundation in lending practices and unlock your full potential. 

This isn’t just a job, it’s a chance to make a difference in the lives of borrowers, support the growth of our organization, and contribute to Alaska’s thriving future. If you’re ready to take on this exciting challenge, apply today and let’s achieve greatness together!

The working environment you can expect:
As this is an on-site position and not eligible for telework, you will be working in our headquarters office located on the 9th floor of the State Office Building in beautiful downtown Juneau.  You will enjoy a collaborative atmosphere in a fully resourced and modern office space, with splendid views of Mount Juneau. 

The 9th floor, has a fully equipped and spacious break room, that you will have full access to, as well as easy access to various restaurants and coffee shops. 

Our Investments team fosters a cooperative environment through staff empowerment, accountability, and professionalism.  
 

To be successful in this position a candidate will need the following core competencies:

• Attention To Detail: Is thorough when performing work and conscientious about attending to detail;
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Clerical: Knowledge of filing, typing, entering data, maintaining records, and using and completing forms;
• Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports; applies what is learned from written material to specific situations; and
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; and produces written information that is clear and in an organized manner.