Police Dispatcher
· Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures.
· Dispatches emergency and lifesaving equipment as needed throughout St. Louis County.
· Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head.
· Operation of Motorola radio consolette.
· Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel.
· Provides radio service to all mobile units.
· Monitors, and operates as needed, radio system IO channels.
· Provides criminal history information, vehicle information and driver’s license information.
· Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested.
· Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems.
· Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information.
· Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head.
· Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance.
· Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department.
· Determines location of emergency calls and uses the Emergency Call works Program to route calls to the proper agency as needed.
· Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone.
· Performs related work as required.
Requirements:
AGE REQUIREMENT: Eighteen (18) years of age at the time of appointment.
RESIDENCY: No residency requirement. Must be a citizen of the United States or must possess a valid work permit and must submit an application for United States citizenship when eligible.
EDUCATION REQUIREMENT: Educational requirements and skills will be determined by the position classification.
ARREST RECORD: Must be free from conviction of a Felony. A Class “A” Misdemeanor conviction will be cause for immediate dismissal from the process, unless otherwise directed by the Chief of Police.
MILITARY: Must not have a “Dishonorable” discharge or “Bad Conduct” discharge if having served in the military. All “Other Than Honorable” discharges will be reviewed on an individual basis.