Technical Trainer I
Technical Trainer I
We are looking for a Technical Trainer who thrives on simplifying complex topics and enjoys helping others succeed. In this role, you will develop and deliver high-quality technical training sessions and create user-focused documentation to support our customers and internal teams. You’ll play a critical role in ensuring our users understand how to effectively leverage GrowthZone’s platforms and products.
Each day, you’ll design and lead both virtual and in-person training sessions tailored to a variety of audiences. You’ll create and maintain training materials, including course outlines, instructional guides, and e-learning content. Your work will also involve writing and updating knowledge base articles, collaborating with cross-functional teams to gather technical insights, and continuously improving training based on feedback and assessments. This is a hands-on role for someone with excellent communication skills, strong organization, and a passion for instructional design and clarity.
After one year, you’ll know you were successful if:
- You consistently deliver engaging and well-rated training sessions to customers and internal stakeholders.
- You maintain an organized and up-to-date library of user guides, training decks, and e-learning modules.
- You actively gather and implement feedback to improve the effectiveness of your training materials and delivery.
- You are seen as a go-to resource for helping others understand and navigate GrowthZone products confidently.
If you’re excited by the idea of blending technical understanding with education and customer success, we invite you to apply now!
Company Overview
At GrowthZone, we believe in the power of community and the essential role associations play in fostering thriving communities and industries. We focus on empowering these associations through leading-edge association membership software that drives engagement and growth. Located in beautiful Nisswa, Minnesota, we are building an innovative, high-growth SaaS company that rivals those in major tech hubs. Our success is built on a commitment to customer excellence, teamwork, and supporting one another’s achievements. Remote work options are available, and applicants must be authorized to work in the United States.
Salary and Benefits
At GrowthZone, we are committed to offering competitive compensation aligned with employee qualifications. The salary range for this position is $50,000 - $60,000, determined based on experience, skills, and internal parity.
We provide a comprehensive benefits package for our full-time team members, including medical, dental, and vision plans with company contributions to HSAs/FSAs, company-paid life insurance, long-term disability coverage, and a 401(k) retirement plan with company match. Employees also benefit from bi-weekly payroll, Responsible Time Off (RTO), 13 paid holidays, and 10 days of Sick and Safe Time annually. Our core business hours are 8:00 am to 5:00 pm CT, with managers able to approve flexible or compressed schedules to support work-life balance.