Marina Services Supervisor

Marina Services Supervisors facilitate property operations and maintain guest satisfaction. Covering a wide number of duties and responsibilities, Marina Services Supervisors are the backbone of the property. Coordinating with each other and other departments, Guest Services Supervisors keep the property running smoothly.

Marina Services Supervisors are responsible for the following:

Maintaining the cleanliness of the property and docks, including loose and bagged trash

Maintaining the cleanliness of employee and guest facing work areas

Maintaining quality of marina equipment

Communicating clearly and effectively over the phone

Understanding and training on marina management, booking, and point-of-sale systems

Resolving guest concerns

Knowing and enforcing marina rules, guidelines and lease terms

Being knowledgeable and able to communicate water laws and safety guidelines

Assisting guests and tenants with general needs

Assisting guests and tenants with docking, fueling, and pump-out of their vessels

Informing guests and tenants of marina and property services and offerings

Observing the state of the docks including loose boats and ropes

Observing safety and facility needs, such as fire extinguishers and water leaks

Communicate observations and concerns regarding the state of the property and equipment to other departments and management.

Other tasks as necessary