(Seasonal) Engagement and Marketing Operations Coordinator

Who are we:

• We are not just any summer camp; we’re something more
• We provide a safe space for our campers from challenging neighborhoods in San Francisco
• We promote and value diversity, equity, inclusivity, and belonging within a strong staff community
• We influence & inspire our campers to help them become more successful & proactive adults
• We foster an environment that allows our staff to thrive and grow as professionals, no matter their chosen field
• We’re a ton of fun!

Who are you:

• You are a role model who will always put our youth first
• You have an unparalleled sense of integrity, emotional intelligence, & commitment to quality work
• You believe in the power of working and playing in nature
• You thrive while working collaboratively
• You are willing to learn, grow, & get better
• You value creativity, professionalism, empathy, & patience

Position Purpose

The Engagement and Marketing Operations Coordinator supports Camp Mendocino operations through strong parent/guardian communication, engaging photography, partnership with the Boys & Girls Clubs of San Francisco Marketing department, and by managing the Camp retail store. A successful candidate for this position will have basic experience in creating communications and taking photographs according to an organization’s brand guidelines. This candidate should also have organizational and administrative skills that will support daily operations in our small retail store, including running sales reports and meeting sales goals. This position will work in the administrative office on-site at Camp Mendocino approximately 3 days per week, and will support directly in our on-site retail store approximately 2 days per week. 

Family Engagement & Marketing Responsibilities (55%)

• Organize and maintain Camp Mendocino media archive and create opportunities for other Camp staff to contribute image and video files
• Collaborate with the Boys & Girls Clubs of San Francisco marketing team, and across Camp program departments, to collect stories about Camp Mendocino’s impact
• Align with the Camp Mendocino and Boys & Girls Clubs of San Francisco’s brand guidelines to capture high-quality, effective and consistent social media content that engages diverse audience segments using platforms that may include: Facebook, LinkedIn, Instagram, and Youtube
• Spend time taking pictures throughout Camp (in village, at activities, etc.) to ensure all aspects of Camp are highlighted through the photographs, and share highlights with a slide show at the end of each session
• Regularly maintain all photography and media equipment
• Manage parent/guardian communication platform app, called Campanion, with regular posts that showcase daily life at Camp
• Ensure emails between campers and parents/guardians are distributed regularly 
• Support in the Camp administrative office as needed with basic administrative tasks including answering phones, sending emails, organizing supplies, and supporting general office operations
• Participate in regular leadership meetings to develop a holistic understanding of Camp programming and the camper experience
• Participate in Camp activities, such as: talent shows, camp fires, and flagpole
• Engage campers with a positive attitude, including participating in cheers, talent shows, and overnight hikes
• Other duties as specified by direct supervisor

Staff Engagement & Communications Responsibilities (10%)

• Support Director of Staff Experience in ensuring good cross-department communication, including using Canva to create flyers/signage for important announcements and events
• Manage upkeep for the Camp News Board, which includes written announcements and information for campers and staff
• Capture photos/video of staff in specific roles for use in future hiring and recruitment materials
• Capture photos/video of staff activities and events, creating an end of summer slideshow/presentation that captures the staff experience

Retail Responsibilities (35%)

• Supervise the Canteen Coordinator in maintaining an accurate inventory count at all times
• Support the Canteen Coordinator in maintaining a clean, organized, and inviting storefront
• Partner with Canteen Coordinator to reach weekly sales goals
• Run a point of sale system for camper, staff, and guest purchases
• Accurately manage cash box
• Effectively use online sales system
• Run weekly reports to track sales goals, inventory, and scholarship money
• Utilize innovative techniques and ideas to sell Camp merchandise and food
• Mentor campers through a job training program
• Supervise campers effectively throughout the day while participating in Camp store activities
• Other duties as assigned

Required Skills

• Experience in marketing, communications, social media, or related field
• Experience working in retail sales, inventory management, or related field
• Experience with administrative tasks including customer service
• Proven ability to create flyers or other print materials according to organization brand guidelines
• Ability to work with youth and staff in a positive manner
• Knowledge of Google Sheets and other Google Suite products
• Strong organizational skills and attention to detail
• Ability to handle difficult or stressful situations in a professional manner
• Excellent communication skills
• Honesty and integrity 
• Ability to manage money and merchandise inventory accurately
• Ability to work independently with minimal supervision
• Demonstrated ability to work effectively with coworkers and campers
• Desire to work outdoors 24/7
  
   

Preferred Skills

• Experience with Canva or other design platform
• Experience in an administrative office 
• Experience with photography
• Experience with overnight summer camp
• Experience working with youth from disadvantaged circumstances

Physical Requirements

• Must be able to lift 50lbs.
• Must be able to walk on uneven terrain for at least 3 miles.
• Must be able to stand for 8 hours (with breaks).
• Must be able to work in temperatures ranging from 30° to 100°.
  
   

Schedule

• Temporary/Seasonal Summer position.
• Applicants should be available June 9 - August 6, 2025 to work & live on-site at our Camp location in Northern California (Mendocino County). 
• Staff members work 40-56 hours/week depending on position with two days off per week. Days off vary per session. 
   

Lodging

• Lodging is provided for all staff on site. The Engagement and Marketing Operations Coordinator will not be required to stay in a cabin with youth, but will be assigned bunk-style indoor housing that may be shared with up to 3 other staff members. Three meals per day will be provided while on site, including on days off.
   

Benefits

• Onsite lodging is provided for all staff.
• Three cooked meals per day are provided onsite, including on days off (gluten-free, vegan, & vegetarian options).
• Free onsite laundry.
• Employee Assistance Program: in-person counseling + 24/7 confidential mental health support.
• Onsite workout facilities. 
• Free Wifi access in the staff lounge. 
• Free 1-year membership to the American Camp Association.

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs.  At BGCSF,  our decisions are based on other factors and depend on each position's circumstances.  Depending on the need and requirement of the position,  an individual could be hired at or near the entry-level, mid-level, or top-of-the-range for their role and compensation.   As such, a reasonable estimate for this temporary summer position from June 9 - August 6, 2024, is $4,139.

​Disclaimer

Boys & Girls Clubs of San Francisco is an Equal Opportunity Employer. The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. 

If you’re excited about this opportunity, but your experience doesn’t align perfectly, we encourage you to apply and attach a cover letter explaining why it would be a good fit. You may just be the right candidate! 

IMPACT | GROWTH | COMMUNITY