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Sales Support Intern - Platt! Insurance

The internship will provide a broad overview of a career within an independent insurance agency. Interns will be exposed to the various insurance processes required to be a successful agency including service, sales, marketing, underwriting, & claims. Interns will learn to perform non-licensed customer service tasks and build their insurance acumen. Interns may be assigned special projects ranging from building marketing plans, customer contact, service enhancements, research, data analytics, and other tasks that will benefit the agency and provide additional learning opportunities.

Interns will have the opportunity to:

  • Manage agency email, voicemail, and download tasks each morning
  • Answer phones and screen incoming calls, resolving service requests when possible like sending Auto ID cards, handle mortgagee clause updates
  • Update client contact information on every interaction
  • Enter data into our agency management system and rater tools
  • Make proactive outbound calls for late payments or claims follow-ups
  • Support account managers by taking non-licensed tasks off their desks
  • Assist in coordination of special projects, events, and community outreach
  • Observe Personal and Commercial Lines Accounts Managers. 

Intern Placement

  • OIA is coordinating the internship program on behalf of our member agencies. Interns will be interviewed, selected, paid and employed by the respective agency. The HR policies and guidelines of the agency will apply to the internship. The pay range will be $17 to $18/hr depending on experience and location. Students who successfully complete the internship will also receive a $500 scholarship from the OIA Foundation.
  • This internship is with Platt! Insurance Service in Warren, Ohio. Learn more about the agency on their website https://www.plattinsurance.com/
  • They are seeking students interested in exploring an insurance agency career post-graduation. Either a Sales/Producer Career or Account Management/Service career path.
  • The ideal candidate will have a sincere interest in exploring a sales and/or service career with an Independent Agency. Key competencies include personal initiative, active learner, communication, relationship building, customer service, and sales.
  • Agencies are looking to turn internships into full time job offers post-graduation. Extended part time work opportunities may also exist post internship.

Ohio Insurance Agents Summer Internship Program – Neil Coleman Insurance Services

Ohio Insurance Agents (OIA) is the premier trade association for Independent Insurance Agents in Ohio. OIA serves our members in four key areas: advocacy, professional development, business solutions, and industry thought leadership. We represent approx. 1000 independent agencies across Ohio.