State of North Carolina Insurance Regulatory Analyst I

Description of Work

Salary Recruitment Range: $58,613 - $60,000

Salary Grade: NC17

"This is a Repost. All candidates must re-apply."

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Mission of the Department of Insurance:

To promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.

Primary Purpose of the Position:

The primary purpose of this position is to assist in regulating Agents, Agencies, Adjusters, Public Adjusters and some other Business Entities to ensure that they are in compliance with the Rules and Statutes set for the by the North Carolina Administrative Codes and the North Carolina General Statutes under Chapter 58. Duties include handling an assigned inventory of enforcement cases from the beginning to the conclusion of the case following the NC Department of Insurance and Agent Services Division procedures and guidelines; to include identifying the issues specific to the particular case and completing thorough investigations to obtain facts to work towards resolution of the case. Duties also include preparing, attending and participating in Informal Conferences and Administrative Hearings. This position will be responsible for making recommendations to the Compliance Section Supervisor for resolution of the case. This position will apply the Administrative Codes and the North Carolina General Statutes under Chapter 58 for such cases which requires the employee to be knowledgeable about those codes and statutes and the different types of licenses issued in the state.

Incentives of NC State Employment: 

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:   

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the link below:  https://oshr.nc.gov/state-employee-resources/benefits.

Knowledge, Skills and Abilities / Competencies

• Working knowledge of insurance principles and practices and department regulation.
• Working knowledge of mathematics, with some knowledge of the fundamentals of statistics.
• Working knowledge of insurance rate-making procedures and practices, policy contract and manual provisions, or insurance company operations.
• Ability to interpret and apply provisions of the insurance laws to rate filings or premium calculation.
• Ability to express oneself clearly and concisely in oral and written form.
• Possession of professional designation appropriate to specialty area. (Ex FLMI, CPDU, CIC, CIE, AIE, MHP, etc.).
• Ability to work with and provide technical guidance to lower level analysts.
• Thorough knowledge of the insurance industry.
• Ability to read and understand policies, including but not limited to life, health and auto.
• Excellent customer service skills.
• Detailed knowledge regarding statutes and administrative codes that regulate insurance agents, agencies, adjusters and public adjusters.
• Working knowledge of agent licensing requirements.
• Ability to prioritize tasks and meet deadlines.
• Working knowledge of the North Carolina Administrative Codes and the North Carolina General Statutes under Chapter 58.
• Ability to interpret and analyze federal and state statutes relating to all regulated individuals and entities.
• Ability to meet deadlines and key performance criteria outlined by management.

Minimum Education and Experience Requirements

Bachelor's degree in business or economics or a related program from an appropriately accredited institution and three years of experience in policy and rate examinations, underwriting, claims adjusting work, or financial/marketing analysis; or an equivalent combination of education and experience.

Management Preferences/Special Qualification:

• Experience working with NIPR, NAIC, and iSite.

Supplemental and Contact Information

For consideration for this vacancy, all applicants must complete an on-line application using the “APPLY” button above. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. 

Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
  
To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.
  
The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.
  
The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.
  
***INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
 
***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***
  
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
  
Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.
  
Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link.  Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.