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Social Media Intern

Communications Department

Better Business Bureau of Minnesota & North Dakota

The Better Business Bureau of MN and ND is currently seeking a motivated college student to be our part-time Social Media Intern, onsite at our Burnsville, MN office. If this could be you, keep reading!

About us

BBB is an international non-profit network consisting of 94 BBBs across North America. BBB is one of the most recognized and trusted brands in the nation. We are supported by more than 6,900 Accredited Business, all of whom share BBB’s vision for an ethical marketplace where buyers and sellers trust each other. 

When you join the team at Better Business Bureau, you will find a culture that is future-focused, supportive, and highly collaborative. We encourage each other to embody BBB’s mission of building trust, integrity, and ethics. We value innovation, hard work, and a continued commitment to learning. We value diversity and inclusion. We make space for opportunities to recharge and cultivate deeper relationships among colleagues thanks to various office committee initiatives.

About the internship

As part of BBB’s paid internship program, you’ll get to experience real day-to-day work in your field of study, complete a meaningful summer-long project, participate in cross-departmental development opportunities, and network with some of the largest brands in the region.

Position Summary:

The BBB Social Media Intern will work closely with and report to the Communications Specialist. The main project will be to work on growing BBB’s online awareness through effective and sophisticated social media campaigns, with the goal of reaching a larger and more diverse audience. 

Responsibilities include:

  • Help to build a strategy for specific social media campaigns (original text, images, video) that builds meaningful connections and encourages community members to take action.
  • Monitor and engage with followers and prospective followers on social media accounts including Facebook, Instagram, LinkedIn and TikTok.
  • Provide monthly reports on social media engagement and analytics.
  • Support BBB team by sharing and promoting important information across all internal departments.
  • Serve as a brand ambassador at various BBB events, including Member Connect, Accredited Business Happy Hour, Team Meetings and more! 

What we’re looking for in our interns:

  • Current college sophomore or junior pursuing a degree in Communications, Marketing, Journalism, Graphic Design or related field. 
  • A devoted user and consumer of social media. Experience using Facebook, Instagram, Twitter, LinkedIn and TikTok. 
  • Ability to take initiative and be an accountable and dependable teammate.
  • Exceptional interpersonal, organizational, communication, and time management skills.
  • Eager to learn and adapt to new responsibilities.
  • Effective planning and organizational skills and are highly detail oriented. 
  • Ability to prioritize multiple projects and adjust workload accordingly.
  • Proficient in Microsoft Office, with demonstrated capability in Word, Excel and Outlook. Adobe and Canva knowledge is a plus! 
  • Knowledge of social media scheduling platforms is a plus, but not required.

Benefits of interning at BBB

  • Learn from a dedicated and inspiring team of Communications professionals. 
  • Opportunity to present ideas to the team about improving our social media presence and strategy.
  • Gain hands-on experience promoting a brand on social media and being a brand ambassador.
  • Create relationships and connections with the BBB team members. Consideration for any future job opportunities.
  • Gain experience with BBB – the largest business association in the upper Midwest.
  • Participate in BBB scam education initiatives, community events & presentations.
  • Gain exposure to BBB’s broad network of businesses, community entities and the BBB Board of Directors (Attend & observe a Board of Director’s Meeting).

Schedule/Work Location/ Pay 

  • BBB will work with you to create a schedule that is flexible to meet your student needs! The preferred schedule is 9 a.m. – 4 p.m. Mondays and Wednesdays and 8:30 a.m. – 2 p.m. on Fridays. Occasional Tuesday and Thursday meetings may be requested by BBB to meet the demands of the department. 
  • This internship role is in-office, and located at our Burnsville Office: 220 S. River Ridge Circle, Burnsville, MN
  • The pay range for this position is $17 hour.
  • The internship program starts Wednesday, May 28th and lasts to Friday, August 29th, 2025. BBB will be flexible on your start and end date if needed.

We support who you are….

We strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Join us for this internship where you can balance great work with all other aspects of your life.

BBB is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Additional information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

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