Customer Relations Trainee

We are proactive - committed to building an exceptional client reputation, aspiring to do more, and striving to achieve greatness. Integrity, honesty, and hard work are the cornerstones on which our company was proudly built. Our Customer Relations Trainees strive to deliver the highest quality family-like service directly to consumers. 

As a Customer Relations Trainee, you will have the opportunity to work with several different departments and serve in a multitude of capacities, including market segmentation, sales reporting, research, and overall process improvement. We offer many opportunities for professional development and are fully committed to making sure our Customer Relations Trainee gets as much out of us as we ask of them.

Customer Relations Trainee Responsibilities: 

• Collaborate with fellow Customer Relations Trainees to reach prospective customers, develop strategies, increase customer satisfaction, and enhance sales margins
• Represent our customers in a professional and respectful manner 
• Identify and communicate effective solutions to meet the needs and desires of consumers
• Provide customer support regarding products and promotions by further educating consumers on our customers, packages and increase sales revenue
• Demonstrate the benefits of services provided and identify how products that can positively impact consumers with the goal of enhancing market share and profit margins for the customer account
• Become an expert in the essential details of our customers, products, sales promotions, and service offerings by attending daily meetings
• Follow up with prospective customers who have shown interest in products and services offered by our customers 
• Maintain updated customer information in our system 

Customer Relations Trainee Requirements: 

• College Degree in Business, Advertising, Communications, or Public Relations
• 0-3 years working in the customer relations, management, sales, or business development industry
• Capability to adapt quickly in a fast-paced environment with excellent multi-tasking skills
• Creative out-of-the-box thinker and expert problem solver
• Self-driven, confident, and ambitious attitude with the motivation to be the best
• Customer-centric with the ability to develop and maintain professional relationships with customers, clients, management, and fellow team members
• Ability to think and act independently with minimal supervision
• Maintains professional demeanor; demonstrates integrity and confidentiality