AT&T Fiber Sales Manager

Job Title: AT&T Fiber Sales Manager

Location: Santa Clara, CA

Job Type: Full-Time

Job Summary:

We are seeking a dynamic and results-driven AT&T Fiber Sales Manager to lead our team at Align Sales Pros in Santa Clara, CA. As a Sales Manager, you will oversee the sales strategy, operations, and performance of a team of Sales Representatives promoting AT&T Fiber services to both residential customers and business clients. This leadership position is responsible for driving sales growth, developing and executing strategies, and ensuring team success while meeting or exceeding sales targets. You will work closely with the sales team, senior management, and other departments to maximize opportunities and expand our customer base.

Key Responsibilities:

Team Leadership and Development:

Lead, mentor, and motivate a team of Sales Representatives to achieve or exceed sales targets in both the residential and business sectors.

Conduct regular team meetings to review performance, share best practices, and set goals to maintain high sales productivity.

Provide ongoing coaching and professional development to ensure team members continuously improve their sales skills and performance.

Recruit, train, and onboard new sales representatives, ensuring they are equipped with the necessary skills and knowledge to succeed.

Sales Strategy and Execution:

Develop and implement effective sales strategies to drive growth for AT&T Fiber products in both residential and business markets.

Collaborate with senior leadership to align sales objectives with company goals and implement new initiatives to increase market penetration.

Monitor sales performance closely, analyzing results and adjusting strategies as needed to optimize outcomes.

Ensure the sales team is consistently following the sales process and closing deals in a timely and effective manner.

Performance Management:

Track individual and team performance, ensuring that sales quotas are met or exceeded consistently.

Review customer feedback and sales data to identify areas for improvement and drive necessary changes.

Use sales analytics and CRM tools to track progress and manage leads and opportunities.

Create and maintain sales reports to communicate sales activity, progress toward goals, and market trends to upper management.

Client Relationship Management:

Build strong relationships with both residential customers and business clients, identifying their unique needs and offering solutions to ensure satisfaction and retention.

Ensure that all customer-facing team members are maintaining high levels of customer service and offering tailored AT&T Fiber solutions to clients.

Develop strategies to retain existing clients and grow the customer base, focusing on both residential and business opportunities.

Collaboration and Communication:

Work cross-functionally with other departments, such as marketing and operations, to ensure alignment on business strategies and customer outreach.

Provide timely feedback and updates to upper management on team performance, challenges, and opportunities for growth.

Collaborate with the sales team to brainstorm and implement promotional campaigns, events, and strategies that drive business.

Specific Skills Needed:

Leadership Skills: Proven ability to lead, motivate, and develop a team to meet sales targets and achieve organizational goals.

Sales Expertise: Strong sales background with a track record of success in managing sales teams and meeting sales quotas, preferably in telecommunications, technology, or related industries.

Strategic Thinking: Ability to develop and execute sales strategies that align with business objectives and market opportunities.

Communication Skills: Excellent verbal and written communication skills with the ability to clearly articulate goals, expectations, and feedback.

Analytical Skills: Proficiency in analyzing sales data and performance metrics to drive continuous improvement.

Negotiation and Closing Skills: Ability to guide your team through complex sales negotiations and ensure deals are closed effectively.

Customer-Centric Focus: Deep understanding of customer needs in both residential and business markets, with a focus on providing high-quality solutions.

Time Management: Strong organizational skills with the ability to prioritize tasks and manage multiple initiatives simultaneously.

Minimum Requirements:

Education: Bachelor's degree or equivalent work experience in sales, business, or a related field.

Experience: At least 3-5 years of experience in sales management, preferably in telecommunications, fiber optics, or technology sales.

Technology Proficiency: Strong knowledge of CRM software and sales tools (Salesforce, Microsoft Office Suite, etc.).

Sales Management Experience: Proven experience leading and managing sales teams to meet and exceed sales goals.

Valid Driver's License: Must have a valid driver’s license and reliable transportation for field-based activities.

Availability: Flexibility to work weekends and evenings as needed to meet business demands.

Extended Responsibilities:

Sales Performance Optimization: Continuously identify new sales techniques, tactics, and industry trends that will increase team effectiveness and sales performance.

Market Research: Conduct market research to identify trends, new business opportunities, and emerging customer needs in both residential and business markets.

Budgeting and Forecasting: Assist in budgeting and forecasting sales performance to ensure alignment with overall business goals.

Sales Pipeline Management: Oversee the sales pipeline to ensure that the team maintains a healthy flow of prospects and opportunities.

Customer Feedback Loop: Implement a system to gather and act on customer feedback to improve service offerings and customer retention.

Skills You Will Develop:

Through our comprehensive Sales Leadership and Mindset Training, you will develop advanced leadership and management skills, including:

Advanced Leadership Techniques: Master the art of leading, motivating, and empowering a sales team to exceed expectations.

Strategic Sales Management: Learn how to optimize sales performance, develop effective sales strategies, and drive long-term business growth.

Data-Driven Decision Making: Enhance your ability to analyze sales data, forecast future sales, and adjust strategies based on real-time insights.

Negotiation Mastery: Sharpen your negotiation skills, enabling you to close deals effectively and build lasting relationships with clients.

Team Building and Development: Learn advanced techniques for building high-performing teams, fostering collaboration, and driving employee engagement.

Cross-Functional Collaboration: Develop the skills needed to work effectively with different departments to align company objectives and drive business success.

Why Join Align Sales Pros?

At Align Sales Pros, we are committed to providing a supportive environment where our employees thrive. As a Sales Manager, you will have the opportunity to shape a high-performing team while receiving continuous training and development. We offer a dynamic, results-driven environment that fosters career growth and personal development. This is more than just a management role – it’s an opportunity to make a lasting impact on the growth and success of AT&T Fiber in both residential and business markets.

Ready to take your career to the next level? Apply today to join Align Sales Pros and lead the way in expanding the future of fiber optics with AT&T Fiber!