HR & Office Administration Internship

HR & Office Administration Internship

Better Business Bureau of Minnesota & North Dakota

The Better Business Bureau of MN and ND is currently seeking a motivated college student to be our summer HR & Office Administration Intern, onsite at our Burnsville, MN office. 

About Us

BBB is an international non-profit network consisting of 94 BBBs across North America. BBB is one of the most recognized and trusted brands in the nation. We are supported by 6,900 Accredited Business, all of whom share BBB’s vision for an ethical marketplace where buyers and sellers trust each other. 

When you join the team at Better Business Bureau, you will find a culture that is future-focused, supportive, and highly collaborative. We encourage each other to embody BBB’s mission of building trust, integrity, and ethics. We value innovation, hard work, and a continued commitment to learning. We value diversity and inclusion. We make space for opportunities to recharge and cultivate deeper relationships among colleagues thanks to various office committee initiatives.

As a HR & Office Administration Intern, you’ll get to experience real day-to-day work in your field of study, participate in cross-departmental development opportunities, and be networked with some of the largest brands in the region.

Position Summary

The HR & Office Administration Intern will spend a typical day working with our VP of Human Resources and HR Administrator on a variety of HR tasks with unique exposure to; talent acquisition, HR & System Administration, Benefit Admin support, Training and Development, Office Administration and other programs and processes that support our HR department and Office. 

Human Resources Responsibilities include:

• Assist with various HR and Company projects to support our “Quest for The Best” initiative, creating great employee culture experiences.
• Assist with posting jobs via established internet job boards, HR system and social media channels. Research other job boards talent acquisition methods to reach a broader audience.
• Assist with screening candidates, developing interview questions and conducting phone interviews.
• Work with internal staff to determine interview availability. Schedule interviews for candidates including interview agendas.
• Participate in in-person interviews and track candidates through the hiring process.
• Assist with processing background checks. 
• Learn HR system (Paylocity) features; update employee records as required. Assist with running various HRIS reports and preparing a variety of Power Point slides.
• Assist with new hire orientations and onboarding.
• Track completed Training and Development courses.
• Assist with Training and Development curriculum.
• Create and administer Lunch & Learn activities and initiatives.
• As a member of the “Fun Patrol” and “Wellness” Committee, assist in planning and hosting various fun and wellness related events and activities.
• Assist with administering the BBB Summer Internship program.
• Assist with various HR administration tasks.
• Provide periodic back-up to front reception desk.

Office Administration Responsibilities include:

• Assist with coverage for the lobby/reception area; meet and greet accredited businesses, visitors, tenants, partners, employees, etc. to ensure a welcoming and professional environment.
• Assist with office opening; Open lobby/reception area in advance, in preparation for normal Business Office hours; 8:30a.m.-4:00 p.m.  Ensure office front doors are open in the event of a meeting prior to office hours.
• Provide general administrative support for the office and various departments, including employee services, supplies, copiers, mail and courier/shipping services, and deliveries.
• Enhance member businesses and visitors’ experience in providing a welcoming and engaging environment.
• Assist with coordinating and implementing scheduled activities, meetings, events, and programs within the BBB offices and conference rooms.
• Assist with coordinating various facility-related matters including security, vendors/property management company, or cleaning company. 
• Assist with setting room configuration prior to the meetings and accommodate rental requests (i.e. coffee, IT needs, etc.)
• Return conference rooms to proper order post-meeting.
• Assist with planning and providing support for employee meetings and events that promote a team environment and a positive company culture.

Requirements - What we’re looking for in our interns……

• Actively enrolled in a HR Bachelor’s Degree or Office Administration program
• Professional written and verbal communication skills required.
• Bi-lingual skills a plus.
• Ability to work under tight deadline schedules and float between various projects and priorities.
• Demonstrated ability to effectively interact with a wide range of individuals.
• Effective planning, organizational and detail-orientated skills – ability to prioritize projects and adjust workload accordingly.
• Must take initiative, be self-motivated and an independent, accountable, dependable performer.
• Familiarity with Microsoft Office, (Word, Excel, PPT, Zoom, Teams and Outlook) helpful and preferred.  BBB will train interns on these programs as needed. 

Benefits of Interning at BBB

• Learn from dedicated and experienced HR Professionals. 
• Create relationships and connections with the BBB team members. 
• Consideration for future FT job opportunities.
• Gain experience with BBB – the largest business association in the upper Midwest.
• Participate in BBB scam education initiatives, community events & presentations.
• Gain exposure to BBB’s broad network of businesses, community entities and the BBB Board of Directors (Attend & observe a Board of Director’s Meeting).

Schedule/Work Location/ Pay 

• We’re looking for the HR & Office Administrator intern to work up to 40 hours  per week. 
• This internship role is in-office, and located at our Burnsville Office: 220 S. River Ridge Circle, Burnsville, MN
• The pay for this internship position is $17.00/ hour. 
• The internship program starts Wednesday, May 28th and lasts to Friday, August 29th, 2025. BBB will be flexible on your start and end date if needed.

We Support Who You Are….

We strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Join us for this internship where you can balance great work with all other aspects of your life.

BBB is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

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