Sales Coordinator, Rental Sales

Summary:  

The Sales Coordinator, Rental Sales is responsible for promoting our company image, services and products to our existing and prospective rental sale customers to secure long-term relationships and revenue growth. Specifically, this role is responsible for resolving customer inquiries by providing service and/or product recommendations, price quotes, processing orders, facilitating billing, answering questions and resolving any customer concerns via phone, email or in person.  The Sales Coordinator, Rental Sales works closely with the sales team to assist with additional needs and collaborates with the entire team to ensure our customers are receiving an exceptional customer experience.

Duties & Responsibilities:  

• Respond for customer inquiries through phone, email and/or in person.
• Learn and have a detailed understanding of the company’s offerings to provide product and/or service recommendations and price quotes to customers.
• Process orders and work with team members throughout the process to ensure an exceptional experience for the customer.
• Complete J.U.L.I.E locates.
• Data entry to facilitate proper and on-time billing.
• Provides administrative support to the sales team as needed.

Supervisor Responsibilities: 

• None

Education, Certifications & Qualifications: 

• HS Diploma or GED.
• Associate degree or business certification preferred but not required.
• 1-3 years’ office and/or sales experience required.

Benefits:

• We offer comprehensive benefits for all full-time positions, including medical, dental, and vision coverage, 401(k) retirement plan, paid time off, and life insurance. Please note that for some union positions, benefits may vary according to the terms of their collective bargaining agreements.

Knowledge, Skills & Abilities:  

• Strong written and verbal communication skills.
• High attention to detail
• Must have strong problem-solving skills and a desire to create solutions.
• Must be able to multitask and work with shifting priorities.
• Ability to uphold regulatory and company standards.
• Excellent organization and time management skills.
• Ability to work independently, be self-motivated with a high sense of urgency.
• Customer service focused, with a strong desire to help people.
• Ability to respond to common inquiries or complaints from internal or external customers in a professional manner.

Physical Demands & Work Environment: 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit for long periods of time at a computer and use hands to finger, handle, or feel, walk, reach with hands and arms; stoop, kneel, talk, and hear. The employee is moderately required to stand and may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
• This position will work in an office setting but may need to be in the shop and/or yard therefore require wearing all PPE depending on circumstance which may include safety glasses, safety vest and/or steel toed footwear.

High Star Traffic is an Affirmative Action/Equal Opportunity Employer. D/V.   Disclaimer The above statements are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the job requirements. Rather, they are intended to describe the general nature of the job. Company reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.