Customer Service/Sales Representative

Job description

Imperial Star Acquisition, a leading consulting firm originated in upstate NY and just recently expanded into the New Jersey area! Specializing in customer acquisition and satisfaction, we are seeking an energetic Customer Service/Sales Representative to join our team. As a Customer Service/Sales Representative, you will play a crucial role in providing exceptional service to our clients and customers while driving sales growth.

We are seeking a dynamic and motivated Customer Service/Sales Representative to join our team. This role involves engaging with customers, addressing inquiries, and utilizing effective communication skills to enhance customer satisfaction and sales performance. The ideal candidate will possess a strong customer service mindset, along with the ability to engage with clients while completing tasks efficiently.

Qualifications;

• Strong communication skills with the ability to interact effectively with customers
• Ability to analyze customer behavior and preferences to enhance sales strategies
• Familiarity with data entry procedures and accuracy in maintaining records
• Strong organizational skills with attention to detail to ensure accurate record-keeping.
• Ability to analyze customer behavior and preferences to enhance sales strategies

Responsibilities;

• Engage with customers in-person to provide outstanding service and address inquiries
• Maintain strong communication skills, both verbal and written, with the ability to engage effectively with clients.
• Proficiency in data entry and familiarity with computerized systems for managing client information.
• Determination to work independently as well as part of a team, demonstrating flexibility and adaptability.
• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Maintain accurate records of customer interactions and transactions through data entry.
• Communicate clearly and professionally with clients, ensuring their needs are met.
• Collaborate with team members to enhance client services and improve overall customer satisfaction.
• Utilize computerized systems for tracking sales leads and managing client information.
• Assist in the development of sales strategies to achieve team goals.

Perks and Benefits;

- Competitive salary and opportunities for growth within the company.

- Comprehensive training and ongoing support to enhance your skills.

- Collaborative and inclusive work environment that values diversity.

- Company-sponsored events and team-building activities.

Nice-to-haves;

• Bilingual skills are a plus, enhancing communication with a diverse clientele.

Please attach an updated resume with your application and a member of our HR team will reach out if we feel you would be a great candidate. We will respond as soon as our hiring team reviews your resume, please check your missed calls and/or messages from our team.

Hiring for full time, part time and internship opportunities!

**NO REMOTE POSITIONS!**

Pay: $53,000.00 - $58,000.00 per year

Expected hours: 24 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Piscataway, NJ 08854 (Required)

Work Location: In person