Assistant Director of Campus Services

Chatham University welcomes applicants for the position of Assistant Director of Campus Services. The Assistant Director manages the daily housekeeping, grounds, carpentry, and locksmith operations and staff. The position requires leadership in budget accountability, staff management, vendor coordination, and operational improvements to enhance efficiency.

This position reports to the Director of Facilities Management.

Key Responsibilities:

• Daily oversight of housekeeping, grounds, carpentry, and locksmith operations and staff to ensure efficiency, responsiveness, and high-quality standards.
• Assign, assess, and monitor backlog of work and work orders while analyzing and recommending efficiency improvements.
• Monitor and manage operating budget expenditures, ensuring accountability and strategic planning.
• Develop detailed planning proposals for furthering university strategic priorities and enhancing the campus experience.
• Develop standards for staff training; implement a standardized inventory for housekeeping products.
• Respond to and coordinate staffing for off-hour services and emergencies as needed.
• Conduct timely and accurate performance evaluations for subordinate employees.
• Collaborate with the Director to assess staffing needs, justify vacant positions, and participate in hiring processes.
• Develop and oversee the university's key systems, control, and access components and processes.
• Develop and maintain the university's snow removal plan coordinating internal and external resources to ensure safety and timeliness.
• Develop and maintain the university paving master plan, including assessments, repairs, staff training, and procurement.
• Maintain and update the department's vehicle replacement plan; implement a comprehensive vehicle utilization program.
• Participate in the University's Emergency Response Team and assist with the university's resource recovery efforts.
• Ensure compliance with all regulatory requirements through proper documentation and procedural adherence.
• Establish standards for continuity and quality control in operations.
• Research and implement innovative materials, equipment, and methods to enhance facilities management.
• Perform other related duties as assigned by the supervisor.

Key Competencies:

• Leadership: Ability to manage teams and inspire high-quality performance.
• Strategic Planning: Capable of long-term planning to enhance campus services operations.
• Budgeting & Financial Management: Strong understanding of financial accountability and resource allocation.
• Collaboration: Works effectively with departments and external partners.
• Communication: Strong communication and interpersonal skills.
• Problem-Solving: Ability to assess challenges, implement innovative solutions, and respond effectively in an emergency.