Lobby Attendant / Concierge

Job Title: Lobby Attendant / Concierge

Schedule:

Monday - Thursday: 4:00 PM to Midnight

Off Friday

Saturday: 8:00 AM to 4:00 PM

Open to 2 Part-Time Shifts

Job Description: We are seeking a responsible and professional individual to manage the lobby area of our facility, ensuring smooth operations and providing excellent service to both residents and guests. This position will require someone who can handle multiple tasks, manage communication, and maintain a positive environment.

Key Responsibilities:

Greet incoming residents and guests with professionalism and courtesy.

Receive and manage mail deliveries.

Handle maintenance logs and requests, ensuring proper follow-up.

Monitor and manage incoming guests, ensuring compliance with building rules.

Maintain a clean, organized, and welcoming lobby environment.

Provide clear and timely communication through text messages, emails, phone calls, and other forms of correspondence.

Top 4 Key Qualities:

Composure Under Pressure: Ability to maintain composure, friendliness, and professionalism during stressful and busy situations.

Excellent Communication Skills: Clear and effective communication through forms, logs, reports, text messages, emails, and phone calls.

Attention to Detail: Highly organized, attentive to surroundings, and able to prioritize tasks efficiently.

Rule Enforcement: Ability to enforce rules respectfully and courteously, ensuring a positive and respectful environment for all residents and guests.

Qualifications:

Prior experience in customer service or hospitality is a plus.

Ability to multitask and manage various responsibilities simultaneously.

Strong interpersonal skills and a positive attitude.

If you’re a dependable, organized individual who excels at customer service and can handle a dynamic environment, we encourage you to apply.