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Client Success & Sales Support Specialist

Location: Orem, Utah – Technology Way (Former Microsoft Offices)

Hours: Full-time or Part-time, based on candidate availability

About Convirza:

Convirza is an AI-driven conversation analytics and call tracking platform that delivers real-time, actionable insights from phone conversations. We’re a fast-moving, innovation-focused company helping businesses optimize performance through smarter communication.

Position Overview:

We’re looking for a resourceful, driven, and adaptable Client Success & Sales Support Specialist to join our team. This role is for someone who’s not afraid to roll up their sleeves and tackle a variety of critical tasks — from calling prospects and scheduling demos to creating sales PDFs, client-facing materials, or even videos. You’ll be directly supporting sales and client success teams, helping to close deals, onboard clients, and enhance the customer experience.

Key Responsibilities:

• Make outbound calls to prospects and clients to schedule meetings, demos, or follow-ups

• Coordinate calendars and set appointments for the sales and executive team

• Create client-facing assets, such as PDFs, product overviews, and custom proposals

• Assist in producing basic videos or demos for client education or marketing

• Draft contracts and help facilitate document completion through e-sign platforms

• Support client onboarding and post-sale follow-up efforts

• Assist with special projects as needed in sales, marketing, or operations

Skills & Experience:

• Exceptional communication skills — professional, clear, and persuasive

• Highly organized and able to manage multiple tasks and priorities

• Proficient with tools like Google Workspace, Canva, Zoom, HubSpot (or CRM equivalents), and PDF editors

• Experience with video tools like Loom or basic video editing platforms a plus

• Prior sales support or administrative experience is a plus, but strong work ethic and resourcefulness are most important

• Comfortable in a fast-paced, startup-like environment with a willingness to learn

Ideal Candidate:

• Self-starter with a “get-it-done” attitude

• Tech-savvy and quick to learn new tools

• Detail-oriented with strong follow-through

• Enjoys solving problems and helping people

• Thrives on variety and multitasking

Compensation:

Hourly wage or salary depending on experience and availability. Room to grow within the company.