Outbound Specialist - Northborough, MA

We’re looking for an enthusiastic Outbound Specialist to join our results-driven Inside Sales team! 

As an Outbound Specialist for Esler Companies – Renewal by Andersen you will be responsible for reaching out to prospective customers who have contacted us in an effort to schedule appointments for our sales representatives to conduct in-home visits. 

Responsibilities

• Setting appointments via outbound calls, making a minimum of 25 calls per hour. Meeting outbound call targets.
• Taking control of outbound sweepstakes calling with very minimal inbound calling.
• Meeting or exceeding appointment setting and quality of goals within system guidelines.
• Speaking with all customers, prospects, and teammates with professionalism. Display active listening and empathy.
• Data entry.
• Partnering with Inside Sales Managers to address questions and escalated customer situations.
• Other job duties as assigned.

Qualifications

• Ability to work in a fast-paced environment and collaborate effectively as a team member.
• 1 year experience in outbound phones sales.
• Excellent communication and phone skills.
• A positive attitude with the ability to multi-task.
• Desire and ability to work in an incentive drive department.
• Weekend availability.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

$60,000 - $110,000 a year

Base pay of $19/hour plus monthly commissions.  Total Comp range $60,000 to $110,000

Empowered to be Extraordinary.

We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of the over 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.

We are a proud equal-opportunity employer.

We are committed to fair hiring practices and to creating a welcoming environment for all team members.

 Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.