Marketing and Communications Coordinator

Marketing and Communications Coordinator

Position Summary:
We’re seeking an energetic and dedicated Marketing and Communications Coordinator to join our fast-paced, dynamic team. If you thrive on variety, can excel in a deadline-driven environment, and are excited about contributing to high-profile events like the annual Lucille Ball Comedy Festival, this position is for you. You’ll support our marketing efforts by creating compelling content across traditional and digital platforms, helping manage social media, and collaborating on public relations initiatives that help the National Comedy Center continue to be recognized as one of the best museums in the country. This is an on-site role based in Jamestown, NY.

Reports To:  Marketing and Communications Manager
FLSA Classification:  Non-Exempt
Employment Category:  Full-Time
Pay:  $33,000 - $38,000
Date Reviewed: August 13, 2024
Location: National Comedy Center (Jamestown, NY), on-site

Essential Duties/Responsibilities:

• Support internal teams’ needs across all channels, including but not limited to email newsletters, websites, and social media channels, ensuring all communications reflect our high standards.
• Collaborate with internal teams and external partners to drive museum attendance, product sales, and event ticket sales.
• Write and edit promotional materials to highlight key offerings, including museum admission, events, and retail merchandise.
• Monitor and analyze the effectiveness of marketing and promotional campaigns across all channels, offering insights for continuous improvement.
• Support the management of our social media presence, ensuring brand consistency and positive customer interaction.
• Draft press releases, coordinate press outreach, and help manage media relations.
• Create and maintain accurate reports on press coverage, campaign performance, and budgets through well-organized spreadsheets.
• Organize project information and timelines using Asana (project management software), ensuring efficient workflow and task management across the department.

Required Skills/Abilities:

• Bachelor’s degree in marketing, public relations, communications, journalism, or related field.
• Minimum of 1 year of experience in marketing, PR, or communications. This may include relevant coursework, internships, related projects, or professional experience. Recent college graduates are encouraged to apply.
• Strong writing, editing, and verbal communication skills, with experience managing social media platforms.
• Exceptional problem-solving, organizational, and time management skills.
• Positive, innovative, and results-driven, with a passion for success.
• Thrives in a fast-paced, dynamic environment.
• Collaborative, outgoing team player with a hands-on approach.
• Adaptable and flexible, with the ability to pivot and re-prioritize as needed.
• Capable of working both independently and collaboratively.

Preferred Qualifications:

• Proficiency with Microsoft programs (e.g., Teams, Excel, Word, Outlook) or equivalent Google tools.
• Experience in travel/tourism, hospitality, or attraction industry marketing.
• Experience with creating video content for social media (e.g., CapCut, Adobe Premiere, Canva.)
• Familiarity with social media management tools (e.g., Meta Business Suite, Hootsuite, Sprout Social), CRM systems, and SEO.
• Familiarity with email marketing platforms (e.g., Mailchimp, Constant Contact) and website content management systems (e.g., WordPress).
• Basic graphic design skills (e.g., Canva, Adobe) and event marketing experience are a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Schedule Requirements: 

• Primarily a Monday – Friday 9 am – 5 pm position. Must be able to work on occasional weekends, evenings, and holidays. Must be able to work extended hours during the annual Lucille Ball Comedy Festival held each August around Lucille Ball’s birthdate (August 6.) Exact festival dates are subject to change annually.

Supervisory Requirements:   

• Assist with the supervision of MarCom department summer interns.

Travel Requirements:

• 10% - local and regional travel only; reliable transportation preferred.

To apply please send a cover letter, resume, and writing sample to careers@comedycenter.org.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

The National Comedy Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the National Comedy Center:

The National Comedy Center is the first national archive and museum dedicated to the art form of comedy, preserving its heritage for future generations. Opened in 2018 in Jamestown, New York, the museum complex offers an unprecedented, immersive visitor experience using state-of-the-art technology, interactivity, and personalization. 

USA Today named the National Comedy Center the “Best New Museum in the Country,” TIME magazine named it one of its “World’s Greatest Places,” and People magazine named it one of “100 Reasons to Love America.”  

Based on the vision of Jamestown native Lucille Ball for her hometown to become a destination for comedy, the National Comedy Center non-profit mission is to provide education on the comedic arts in the form of commentary and contextualization of its bodies of work across all eras and genres of the art form. 

The National Comedy Center has collaborated with dozens of artists and estates to preserve materials that represent comedy’s significant artistic, social, and political contributions to American culture including collections illustrating the careers of legendary artists like George Carlin, Lucille Ball and Desi Arnaz, Carl Reiner, Johnny Carson, Joan Rivers, Betty White, Lenny Bruce, The Smothers Brothers and the development of groundbreaking creative work such as sketch comedy series In Living Color, Saturday Night Live, and more. 

The National Comedy Center also operates the Lucille Ball Desi Arnaz Museum and presents the annual Lucille Ball Comedy Festival, which showcases comedy’s greatest stars and rising talent.