2025 Spring Campus Recruitment Financial Institution Department Relationship Management Associate
Who we are:
Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
Job Summary
*To be eligible for campus recruitment program, you can only apply for 1 position within the U.S. Branches.
This position will administer and maintain relationships with financial institutions by helping them grow their businesses while expanding the correspondent customer base and carrying out BSA/KYC duties in business line unit.
Job Responsibilities
Include but not limited to:
Business Development
- Assist with market research and identify business opportunities
- Conduct sales calls to financial institutions in US/North America (and China) for the purpose of establishing correspondent banking relationship
- Follow up with financial institutions and approach Banks for business opportunities to solidify relationships
- Maintain regular contact with customers and look for opportunities to deliver added value to the existing customer relationships
- Assist with the development of new product projects
Relationship and Account Management
- Manage relations with assigned customers to maintain existing business and seek potential business
- Monitor customers’ account balance on an ongoing basis and prepare account balance trends
- Review customers’ credit data and analyze financial ratio, spreadsheets, and cash flow worksheets to evaluate the riskiness in customer relationships
- Respond to customer inquiries in a timely manner and coordinate with other departments as needed
- Identify costs and risks associated with accounts and prepare plans to mitigate such
- Organize events, seminars, conferences, receptions and exhibitions to promote the Bank’s brand and business
- Conduct market research, identify business trends that may impact the business, and prepare marketing materials in accordance with the Bank policies, procedures and regulatory requirements
- Manage accurate recordkeeping of assigned customers for up-to-date documentations
- Conduct site visits to build relationship with clients and to fulfill due diligence requirements
Compliance
- Perform due diligence reviews (e.g. CDD, EDD, sanctions/PEP/Negative News screening) on assigned customer/non-account customer and refresh reviews. Report any unusual activity to supervisor when necessary
- Conduct monthly screening on clients and related parties
- Conduct annual and periodic refresh reviews on assigned accounts to ensure compliance with regulatory requirements
- Continuously monitor assigned accounts and follow up with customers about their transactions
- Ensure transactions are in compliance with Bank policies, procedures and regulatory requirements
- Review and validate USA Patriot Act certifications / re-certifications
- Conduct legal and compliance research and provide report of summary of the analysis of laws
- Process authenticate and revoke RMA keys as per other business request
- Maintain and create new customer profiles in related system
- Perform account management process from contacting customers, conducting onsite visits, opening accounts, conducting due diligence for customer/non-account customer, monitoring and closing accounts
- Prepare routine and ad-hoc reports including AML call reports
- Assist BSA officer regarding tasks or matters from the compliance department
Qualifications
- Bachelor’s degree at the time of hiring
- Internship experience in banking/financial service industry
- Solid knowledge of BSA/AML/KYC, legal analysis, accounting, finance and banking preferred
- Customer service skills, organizational skills and verbal and written capability in Mandarin and English preferred