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2025 Spring Campus Recruitment Chicago Branch Associate

Bank of China
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Who we are:

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Job Summary

*To be eligible for campus recruitment program, you can only apply for 1 position within the U.S. Branches.

 

The candidate might be considered for one of the following roles:

  • The incumbent will promote business for the Bank by delivering quality service to current and potential customers. Responsibilities includes but not limit to open account, close account, account maintenance; handle customer inquiry etc. in accordance with the Bank’s policies and regulatory guidelines.
  • The job of the Associate is to assist AVP at HR & Administration Team in 1) Providing Supporting office daily operations, including procurement, office maintenance, corporate vehicle management, reception, third party management and physical security program; 2) conducting branch-wide for IT solutions and ad-hoc IT project; 3) Complying the information security and cyber security requirements; 4) performing essential HR administrative and transactional work when needed.

 

Job Responsibilities

The Associate may be assigned to one or more of the functions below:

 

Accounts Management & Customer Service

  • Perform or peer review for daily customers’ transactions
  • Conduct customer due diligence in accordance to bank policies and procedures when opening new accounts
  • Review customer profile and related documentations
  • Review customer profile new account application and supporting documents for accuracy and inconsistencies
  • Distribute all required banking disclosures to new customers
  • Prepare documentation for new account, close account and account maintenance requests
  • Conduct customer risk rating set up
  • Provide high quality customer service – respond and resolve customer inquiries in a timely and professional manner
  • Perform account review and report issues to supervisor
  • Perform event trigger KYC refresh review
     

Regulation and Compliance

  • Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act, and suspicious activity reporting
  • Conduct market research and identify trends in various industries that may have an impact on the Bank
  • Assist with the monitoring of targeted clients and report any suspicious activity to the supervisor

Business Administration

  • Understand and comply with Policy and Procedure related to CHB administration functions
  • Perform essential office maintenance to ensure the daily operation efficiency under supervisor’s instructions
  • Lead branch-wide ID management
  • Coordinate with Administration owned third party vendors to compliant with the third party vendor management procedure of the Bank
  • Develop and update with CHB Security Program. Monitor office security systems, including surveillance system and badge access system
  • Implement non-IT fixed assets and systems management in accordance with related procedures
  • Prepare the procurement process for office supplies and reconcile invoices against approved payment orders
  • Develop monthly major event report
  • Maintain corporate vehicles and comply with company’s vehicles management policy
  • Work closely with CDO and Chicago Branch for record retention work
  • Participate in business receptions
  • Assist for expat employee rental management
  • Assist to perform blank document management

Information Technology

  • Provide hardware and software troubleshooting and solution to Chicago Branch
  • Perform hardware and operation system/application management, such as upgrading and record management
  • Assist to perform IT fixed asset and durable assets management, in accordance with related procedures. Perform annual IT fixed asset inventory check with Accounting Department
  • Coordinate with ad-hoc projects from ADC and the Bank
  • Enhance Chicago Branch’s management on information security & cyber security based on the Bank’s requirements
  • Perform testing and apply new patch if necessary

HR Operation

  • Communication with Branch-wide teams and HRD to update hiring requirements
  • Prepare and collect Benefits and Onboarding documents for new hires
  • Onboarding new hires
  • Review branch-wide attendance information
  • Coordinate with NY HRD’s task
  • Coordinate with HR trainings

Monitoring and Compliance

  • Understand and comply with bank policies, procedures and regulatory requirements
  • Keep abreast of regulatory updates by attending trainings, webinars and seminars

Qualifications 

  • Bachelor’s degree major in Business, Finance, Accounting, Economics and other related disciplines is required; Master’s degree is preferred
  • Banking operation and/or related internship experience
  • Demonstrate understanding of relationship management, risk management, and due diligence processing
  • Bilingual ability in Mandarin (oral and writing) is required