Sales Support Specialist/Office Coordinator

Sales Support/Office Coordinator
Regular Full-Time
New York, NY

Fareva is seeking a highly organized and detail-oriented Sales Support Specialist/Office Manager North America to join our team in New York, NY. This role is instrumental in providing comprehensive administrative and operational support to our Sales Account Managers, ensuring seamless coordination across all facets of the customer sales process.

About the Role:

The Sales Support/Office Manager will assist Sales Account Managers in all administrative aspects of the customer sales process, from prospecting to customer service, while also managing office operations and providing executive administrative assistance to the Sales team. Additionally, this role includes Pricebook management support, customer meeting preparation, event planning, and office organization.

Key Responsibilities:

Sales & Customer Support:

• Assist in new client prospecting and Request for Quotation (RFQ) process (reception, analysis, formation, follow-up with operations and purchasing teams, and clarification with clients).
• Ensure accurate and timely updates of Pricebooks, including bi-annual updates and customer PB creation.
• Manage customer projects from creation through offer validation.
• Track customer opportunities, contact clients for updates, and provide customer service support.

Reporting & Data Management:

• Prepare and maintain monthly sales reports and other sales-related documentation.
• Organize and update market analysis presentations.
• Maintain and track sample inventory and handle customer sample requests.

Office & Administrative Management:

• Oversee office inventory management and supply ordering.
• Coordinate transportation, accommodation, and restaurant bookings for client visits and team travel.
• Support and plan trade shows and corporate events.
• Manage expenses, invoices, and administrative tasks related to Sales Representatives.
• Prepare meeting materials and assist with customer meeting preparations.

Qualifications & Experience:

• Bachelor’s degree in administration, management, or marketing
• 1-3 years of professional experience in business administration, management, sales, finance or marketing.

Skills & Abilities:

• Strong Microsoft Office Suite skills (Excel, Word, PowerPoint, Outlook).
• Excellent communication and negotiation skills.
• Highly organized with strong project management skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Comfortable working under pressure and meeting deadlines.
• English fluency required; French language skills are a plus.

What We Offer:

• Competitive salaries.
• Comprehensive health, vision, and dental insurance.
• Company-paid short-term disability, life, and accidental death insurance (after 30-day waiting period).
• 401(k) plan with a 4.5% company match and immediate vesting.
• Generous employee referral program.
• 12 vacation days and 12 paid holidays annually.
• Job advancement opportunities.
• Additional benefits for manufacturing employees: company-paid work shoes, uniforms, and prescription safety eyeglasses.

Join our dynamic team and play a key role in supporting our sales and office operations at Fareva North America!