Graduate Assistant for Student Support Services

• Coordinating administrative, recruitment, support services, and activities for the SSS program.
• Will support staff in coordinating student assessment measures, enrollment records, government reporting and compliance, academic workshops, and tutoring.
• Provides recruitment, assessment, and academic success support functions to participants in the SSS program to ensure ongoing successful progress toward completing degree programs at the University of Toledo.
• Utilizes University and program-specific data systems to evaluate, monitor, and assist students with timely academic progress, exploration of various academic options, and course selection and registration.
• Serves as an intake counselor for all potential and new applicants. Completes intake and assessment procedures and recommends students for acceptance.
• Complete, monitor, and update customized academic success plans for program participants and provide appropriate interventions to support SSS staff.
• Provide guidance for career planning and exploration, financial literacy, and financial aid/scholarship opportunities through advising, group workshops, and Blackboard.
• Plan and conduct seminars and student activities that foster the development of first-year students' noncognitive skills necessary for social and academic acclimation.
• Manage social media outreach and communication.
• Interpret and disseminate information to students regarding University requirements, college skills, academic programs, and administrative procedures via information workshops, group meetings, webinars, Blackboard, flyers, etc.
• Makes presentations about the Student Support Services program at recruitment events, orientation courses, and informational tables.
• Conducts filing and other administrative responsibilities to maintain timely, confidential, and detailed records of student contacts, logs, case notes, and services provided to students.

Must have the willingness to understand or gain knowledge on 

• The psychology of human behavior.
• Mental, physical, and learning disabilities.
• Interpreting various academic, career, personality, and other test instruments.
• The role of noncognitive factors in low-income, first-generation, and disabled students that may prevent them from completing college
• Contemporary learning theory, learning styles, and educational methods

Hours per Week: The Graduate Assistant will work 20 hours per week and receive tuition (for up to 9 credit hours) and a stipend paid bi-weekly

Qualifications: 

• Must be a full-time student fully admitted to a master’s degree program. Current students must have a minimum of 3.0 cumulative GPA.
• Appointments will be preferably given to UT graduate students with a similar background to the target population. 
• Understanding and ability to advise students from the target population. 
• Ability to assist students with college preparation and planning. 
• Knowledge of computers and software (Microsoft Office, Internet, etc.) 
• Demonstrated excellence in written and oral communication skills. 
• Experience in organizing and prioritizing simultaneous work assignments to meet deadlines. 
• Experience in exercising initiative, good judgment, and independent decision-making. 
• Must have good interpersonal skills and be a team player. 
• Demonstrated sensitivity to diversity and multicultural issues