Program Manager - Veterans Services, Freedom House/Miller Community House - Full-Time
Program Manager - Veterans Services
Job Details
Job Type
Full-time
Kent, OH • Veterans Freedom House/Miller Community House
Description
Program Manager
Veterans Freedom House/Miller Community House
Full-Time
$50,000/year
SCHEDULE: (Determined on a case by case basis) 40 hours/week
On-call responsibilities
GENERAL STATEMENT OF DUTIES: Provides support and oversight of basic program operations; supervises and develops staff, assist in provision of direct services to residents.
ESSENTIAL RESPONSIBILITIES:
1. Oversee daily operations including all aspects of program operation, staff supervision, and program compliance requirements.
2. Assist with required program reporting and data management.
3. Assist in the provision of direct service to residents to ensure positive housing outcomes.
4. Lead efforts to promote program awareness and outreach to the community to create program support.
5. Conduct regular random case file audits to ensure program documentation requirements are met.
6. Provide individual staff supervision, training and case oversight.
7. Complete annual performance evaluations for staff.
8. Document and/or oversee all data related to the shelter program, including, but not limited to, housing placement, waiting list, and HMIS.
9. Coordinate with community agencies and services to promote program development.
10. Adhere to all program and agency reporting requirements.
11. Provide leadership in team planning, advisory board meetings and program goal achievement.
12. Attend agency and team meetings.
13. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification requirements.
14. Fulfill other duties as assigned.
Requirements
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor’s Degree in human services field or related degree preferred. High School diploma or equivalent required.
MINIMUM EXPERIENCE REQUIREMENTS: Experience serving homeless, veterans, low income, and mental health populations. Supervisory experience in non-profit preferred.
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