CNC Marketplace Manager
Job Title: CNC Marketplace Manager
Company Overview: Multiscale Systems and Hybrid CNC Parts specialize in advanced CNC manufacturing and metal additive processes. Our growing business has recently expanded capacity, and we have CNC machines available for additional production. To leverage this capacity, we're seeking a proactive CNC Marketplace Manager to manage our presence on manufacturing marketplaces such as Xometry, Hubs, Fictiv, and others.
Job Summary: The CNC Marketplace Manager will lead our presence and growth on key CNC manufacturing marketplaces. You'll register and maintain our profiles, actively bid on suitable jobs, manage customer communications, and ensure smooth internal coordination to fulfill marketplace orders. The ideal candidate is organized, communicative, and proactive, with experience in CNC manufacturing or technical sales environments.
Responsibilities:
- Register, set up, and maintain company profiles on key marketplaces (Xometry, Hubs, Fictiv, etc.)
- Regularly monitor marketplaces to identify and pursue relevant bidding opportunities
- Accurately estimate costs and develop competitive pricing bids, coordinating with our production and engineering teams
- Manage and streamline communications with marketplace customers from initial inquiry to project completion
- Provide regular status updates to customers, ensuring high levels of service and customer satisfaction
- Maintain detailed records of marketplace activities, bids, wins/losses, and performance metrics
- Collaborate internally with production scheduling and operations to ensure successful execution of marketplace projects
- Analyze performance trends and make recommendations to optimize bidding strategies