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Crime Victim Liaison

City of Bloomington MN
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Crime Victim Liaison

ANTICIPATED HIRING RANGE:

$35.58-$37.55 Hourly

POSITION STATUS:

Full-Time; Non-Exempt; Non-Union; Benefits Eligible

APPLICATION DEADLINE:

03/17/2025 11:59 PM Central Time 

TO APPLY:

Apply online at www.BloomingtonMN.gov/hr

 

 

PRIMARY OBJECTIVE

The City of Bloomington is seeking an individual to develop, coordinate, and deliver to individuals and businesses crime victim services that are intended to help victims participate in the criminal justice process, to enhance the Legal Department’s efforts to notify crime victims of their rights, and to ensure that program services are relevant to the populations that exist within the City.

 

CITY VALUES & EXPECTATIONS

  • Models and contributes to a positive work environment, culture of communication, engagement and safety
  • Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds
  • Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
  • Embraces the City’s shared values and contributes towards accomplishing the City’s vision and goals by being creative, innovative, continuously learning, and communicating clearly

 

EXAMPLE OF DUTIES

  • Help crime victims (individuals and corporations) understand and navigate the criminal justice process, including the investigatory stage, charging procedure, prosecution process and post-conviction process. Assist victims with hearing/trial preparation and accompany them to court
  • Answer questions about the statutory rights afforded to crime victims and provide statutorily required notices
  • Answer questions about the availability of monetary compensation for actual losses incurred through restitution, crime victim reparations, and emergency funds
  • Connect victims to community organizations and resources that provide emergency assistance such as transportation, shelter, food, and other basic necessities
  • Develop and maintain formal and informal working relationships as a liaison between crime victims, law enforcement, prosecutors, court administration, criminal justice partners, and judges to ensure the meaningful participation of victims in the resolution of the criminal case
  • Work effectively in a variety of settings, including ongoing and in-person court hearings, a dedicated office space within City Hall, and remotely, upon approval
  • Maintain contact with victims regarding their availability and obligation to testify at trial throughout a criminal case
  • Act as a liaison and maintain productive working relationships with other criminal justice system partners, such as probation officers, to ensure crime victims have the information needed at various stages of the criminal justice process
  • Act as a point of contact for victims in expungement cases, including the provision of notices and copies of expungement documents to victims
  • Assist in developing department policies and procedures related to crime victim rights
  • Establish and carry-out end-of-case processes that ensures complete information is provided to victims about post-conviction issues, rights, resources, and information
  • Establish and maintain productive working relationships and regular communication with community resources and partners, and neighboring or overlapping law enforcement and criminal justice agencies
  • Provide training and updates on crime victimization and rights issues
  • Promote, collaborate on, and assist with local community education efforts aimed at enhancing community and public safety
  • Maintain accurate records and assist in grant reporting
  • Perform other duties as apparent or assigned

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

  • Ability to establish and maintain positive, professional working relationships with the public, City staff, and partner agencies
  • Ability to pass a comprehensive background check which will be run periodically to comply with grant requirements
  • Ability to adapt communication style to multiple cultural environments
  • Ability to travel to downtown Minneapolis three or more days a week to assist victims who attend court hearings
  • Excellent interpersonal and organizational skills
  • Excellent oral and written communication skills
  • Proven ability to work with minimal oversight and direction

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Social Work, Criminal Justice, or closely related field, and two years of work experience in victim advocacy, criminal justice or a closely related field resulting in knowledge of the criminal justice system and victim resources

OR

Associate’s degree in Social Work, Criminal Justice, or closely related field, andfour years of work experience in victim advocacy, criminal justice, or a closely related field resulting in knowledge of the criminal justice system and victim resources

  • Valid driver’s license
  • Can be available some evenings, as needed to meet the needs of victims

DESIRABLE QUALIFICATIONS

  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
  • Experience working with communities of low-income, new immigrant, and non-English speaking residents
  • Experience developing and implementing service programs
  • Experience with eFiling
  • Experience working in a paperless environment
  • Experience with trauma-informed care
  • Experience with grant reporting, tracking, and administration
  • Certification of Domestic Violence and Sexual Assault Advocacy Training (40 or more hours)
  • Ability to speak a second language, in addition to English that has a recognized presence in the community. (Spanish, Somali, Vietnamese, Chinese Mandarin, Cambodian, etc.)

SUPERVISION OF OTHERS
This position does not supervise others

 

Apply: Apply online at www.BloomingtonMN.gov/hr.

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.