Hospitality Supervisor

About Davis Graham & Stubbs

For over a century, Davis Graham & Stubbs LLP (Davis Graham) has ranked among the region's most prominent law firms, consistently offering quality legal services to emerging and established businesses of the Rocky Mountain West. While the firm's Denver location and intermediate size allow a close personal relationship with local and regional clients, our technology and broad experience allow us to partner effectively with businesses and their investors throughout the world. Davis Graham serves clients nationally and internationally, with a strong focus on corporate finance and governance, mergers and acquisitions, natural resources, environmental law, real estate, intellectual property, and complex litigation. Our lawyers have experience working with companies in the energy, mining, technology, hospitality, private equity, manufacturing, asset management, and aviation industries.

Summary

The Hospitality Supervisor oversees smooth operation of the hospitality department including staffing, set-up, service, and breakdown of internal meetings and events and stocking and service of cafés, hoteling offices, and conference rooms. This position acts as point of contact for the operations of the hospitality department.

Essential Functions

• Works with Office Services Manager to train and monitor hospitality staff
• Consults and coordinates with Events Manager to plan details such as room layout, number of persons expected, display space desired, food service schedule, and room refresh timing
• Manages internal function details and related activities to ensure that program requirements are satisfied, and exceptional client service is delivered. Anticipate and handle complaints and/or problems to ensure quality product delivery and customer satisfaction
• Responsible for coordination and facilitation of correct set up and break down of conference room functions, as specified, including moving/setting tables, chairs, podiums, and other equipment as specified, buffet and beverage set up and bar set up, etc.
• Performs walk through of all floors to inspect and ensure that all common spaces, hoteling offices, and conference rooms are clean and stocked
• Responsible for coordination of inventory and stocking of all conference rooms, hoteling offices, and common areas
• Works with Events Manager to oversee on-site events, addressing issues as they arise, and ensuring smooth operation
• Provides oversight and management of firm’s room booking software
• Punctual and regular attendance
• Maintains professional demeanor
• Performs other duties as assigned

Required Skills/Abilities

• Good written and oral communication skills
• Excellent interpersonal and customer service skills
• Ability to understand and follow written and oral instructions
• Ability to complete projects in a timely manner
• Basic understanding of or the ability to learn Microsoft Office Suite or related software
• Experience with or ability to learn and manage firm’s room booking software
• Ability identify and solve problems
• Ability to organize and prioritize work
• Working knowledge of banquet/catering food and beverage services, policies and best practices
• Excellent supervisory skills

Supervisory Role

This position supervisors the hospitality staff and oversees all hospitality operations, including but not limited to the daily work schedules of the hospitality department staff.

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to traverse the kitchens, cafes and conference rooms floors quickly and efficiently

Physically able to maintain inventory and cleanliness

Ability to load and unload dishwashers at and below counter height

Ability to lift overhead

Must be able to lift up to 50 pounds at a time

Position Type and Expected Hours of Work

This is a full-time, benefit eligible position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m., with some flexibility in start and end times.  

Early morning, evening, and weekend work may be required as job duties demand.

Required Education and Experience

High School Diploma or equivalent

Minimum of 2 years supervisory/managerial experience

Minimum of 4 years related experience

Preferred Education and Experience

Experience in law firm or professional services environment

Experience in hotel conference and meeting room management

Additional Eligibility Qualifications

Must be 21 years of age to handle alcoholic beverages

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Application Deadline

This position is expected to stay open until March 7, 2025. Please submit your application as soon as possible and no later than March 7, 2025, at midnight to ensure consideration.

Salary range is based on or commensurate with experience.

Davis Graham offers competitive benefits. For a full list of benefits provided, please select this link: Benefits.

Davis Graham & Stubbs LLP provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, transgender status, gender identity or expression, national origin, age, disability, marital status, genetic information, military status or any other status protected by applicable federal, state or local laws.

Davis Graham & Stubbs LLP participates in the E-Verify Program to confirm authorization to work in the United States.