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The Desktop Analyst 1 is a designated point of contact for many departmental customers and will provide analysis, support and maintenance of desktop computing environments, applications, hardware and related technologies utilized in these departments. The Desktop Analyst 1 will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner; provide end-user assistance where required; and perform on-site equipment maintenance and repair services as needed. The Desktop Analyst will also be involved in equipment receipt, deployment, and inventory and will receive guidance from the Department Executive 5 daily.


 



 

Required Tasks

  • Support critical activities as required
  • Assist other IT service areas such as server, network, telecommunication and application groups
  • Acquire and develop knowledge on all supported technologies
  • Travel to various locations, as needed


 



 

Educational/Experience Requirements

  • Valid driver's license; AND
  • Associate Degree in Computer Science, Engineering, or similar discipline from a recognized college or university;

OR

  • A high school diploma or equivalent and two years of experience providing desktop support in an environment with at least 100 users.

*Preferred Licensing and/or Certifications in COMPTIA A+



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://waynecountygovernment.applicantpro.com/jobs/3658310-1034145.html