WAKECommunities Coordinator

Position Title: WAKECommunities Coordinator 

Department: University Advancement

Reports to: WAKECommunities Manager

FLSA Status: Exempt 

Time Type: Full-Time 

Employee Type: Regular

Summary: In collaboration with the Philanthropy and Donor Engagement leaders and the WAKECommunities Manager, the WAKECommunities Coordinator executes donor engagement opportunities in specific geographic metropolitan areas, known as WAKECommunities. In conjunction with other team members, the WAKECommunities Coordinator aspires to grow and strengthen a spirit of giving and attachment to Wake Forest among Wake Forest alumni, families, and friends - inspiring them to consistently connect with the institution through a commitment to Pro Humanitate.

Essential Functions:

• Champion a shared vision for Community engagement, inspiring stakeholders to embrace a collective commitment to advancing the mission and values of Wake Forest University.
• Supports the WAKECommunities Board of Directors including, but not limited to:
  • Identifies and recruits highly qualified volunteers to lead Community efforts. 
  • Delivers training programs to equip volunteers with the necessary skills and knowledge, conducting regular training sessions.
  • Manages volunteer activity assignments (5-10 per month, per volunteer) and liaises with the Board to provide regular updates on campaign progress and milestones.
  • Ensures the integrity and relevance of content across WAKECommunities and Board member platforms with accuracy and timeliness.
  • Facilitates and presents content at  board meetings - including but not limited to the preparation of agendas, meeting materials, scheduling, communications and follow up with internal staff and volunteer board members. 
• Serves as a primary liaison with WAKECommunities volunteers and leadership, fostering strong relationships and facilitating referrals of constituents and Community assets.
• Assists with the organization and execution of an annual volunteer summit of WAKECommunities leaders and Wake Forest University leadership.
• In partnership with the WAKECommunities Manager, examines market composition; assists in setting goals and tracking key performance indicators such as aggregate RMFL and receptivity scores. Continuously evaluates engagement strategies, making adjustments as necessary to optimize outcomes.
• Collaborates with University Advancement teams to deploy compelling campaign messages and engagement by leveraging cross-functional expertise.
• Travels as necessary to assigned WAKECommunities.
• Attends and assists with other University Advancement events when necessary.
• Contributes to a transparent and equitable organizational culture where ethical policies and practices are understood and lived out by all staff.
• Have a passion for leadership, character, and workplace diversity, equity, and inclusion.
• Have high standards for your work and are proud to contribute to a mission-driven organization.
• Get excited about the prospect of joining a team that is making a difference in people’s lives every day. 

Required Education, Knowledge, Skills, Abilities:

• Bachelor’s degree required or an equivalent combination of education and experience.
• Desire to foster and continue collaboration among teams and individuals with a strong focus on investing in the professional and personal development of team members.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to plan, organize, and direct multiple programs and activities in a fast-paced environment.
• Knowledge of communication principles, media, and marketing techniques.
• Knowledge of social media best practices, trends, and emerging social and online platforms. 
• Strong writing, analytical, and presentation skills.
• Possesses an entrepreneurial spirit.
• Demonstrated skills in examining and re-engineering operations and procedures and developing and implementing new strategies and procedures.
• Accuracy and attention to detail regarding print media and events coordination.
• Ability to organize workflow and coordinate activities.
• Experience using or ability to learn project management systems and methodologies.
• Ability to multitask and meet deadlines.
• Ability to recruit, train, supervise, and motivate volunteers within an area of specialty.
• Ability to foster a cooperative work environment.
• Ability to work evenings/weekends.
• Ability to meet the requirements of the University’s automobile insurance policy.
• Respect for the dignity and abilities of all people.
• Commitment to the mission and values of University Advancement and a commitment to equity, particularly racial equity, with a willingness to proactively learn about it and integrate it into all aspects of the work.
• Ability to maintain confidentiality pertaining to information contained in donor records and system data.

Preferred Education, Knowledge, Skills, Abilities:

• Experience in a higher education environment.
• Knowledge of Wake Forest University and its alumni, families, and friends. 
• Experience working with high-level volunteers.
• Event/Experience management. 

Accountabilities: 

• Responsible for own work.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. No adverse environmental conditions expected.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.