Senior Management Analyst - Field Operations

The Utility Operations and Services Department is seeking a Senior Management Analyst - Field Operations. This position provides advanced analysis of field operations, maintenance, and construction strategies, processes, procedures, metrics, and financial elements for a range of complex wastewater collection systems and stormwater management programs and projects. This role works with Utility Operations & Services Department (UOPS) leadership to develop performance and program improvements through data-driven insights, process optimization, innovative solutions, and the application of asset management principles. Assists with providing leadership and strategic communication, supports employee development, and applies technical expertise to identify process improvements and meet the needs of the department.

Essential Functions

(The essential functions listed below are not intended to reflect all duties that may be assigned to this classification.  Clean Water Services (CWS) may augment duties and/or essential functions at its discretion. Additionally, some incumbents may not perform all Essential Functions.)

 

1. Leads UOPS in asset management efforts including establishing levels of service, evaluating condition assessment data, prioritizing repair, rehabilitation and replacement projects, and calculating operating and capital expenditures. Serves as a liaison to Conveyance Engineering.
2. Preparation of complex management studies, data, recommendations, strategies, compliance reports, and presentations.
3. Organizes, facilitates, and leads activities that promote knowledge sharing, learning, and continuous improvement. Develops and delivers training sessions and other activities that improve efficiency, eliminate waste, and improve outcomes identified in the program roadmaps.
4. Plans, coordinates, and implements business process improvements to existing systems, software, operating, construction and maintenance procedures, and other program elements, including the creation of dashboards and visual key performance indicators. Serves as a liaison to Digital Solutions.
5. Conducts advanced analyses of organizational goals, objectives, programs, and initiatives to identify opportunities for improvement. Supports the development and preparation of business cases and cost analyses for business plans, opportunities, projects, and programs.
6. Negotiates, prepares and administers contracts, requests for proposals, and other agreements. Performs negotiations and ensures compliance in contracts related to business opportunities, including studies, professional and contract services, equipment purchases, and permits.
7. Supervises the work of administrative, technical, or professional staff.  Oversees employee development and performance, including selection and training; preparation of performance appraisals, and development or improvement plans; resolves complaints and grievances; implements disciplinary actions.
8. Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion and actively promotes an environment respectful of living and working in a multicultural society.
9. Drives a CWS or personal vehicle for work-related purposes.

Qualifications

KNOWLEDGE OF: 
 

• Practices and principles of business, public administration, engineering, and public works
• Lean/Six Sigma or general business analytic principles
• Legal, regulatory, and financial aspects of operating a utility or manufacturing facility
• Principles and practices of complex program and project management, data analysis, and evaluation
• Computerized maintenance management systems (CMMS)
• Asset management principles and practices
• Budget development principles and financial analysis
• Wastewater treatment processes and conveyance system operation and maintenance principles
• Pertinent federal, state, and local laws, codes, and regulations
• Principles of supervision; teambuilding and coaching techniques and practices

SKILL IN: 
 

• Applying project management principles and evaluating performance and effectiveness
• Developing and implementing strategies
• Projecting consequences of proposed actions and implementing recommendations in support of goals
• Explaining technical and complex subjects
• Leading collaborative, cross-functional teams
• Analyzing complex business data
• Utilizing, maintaining, and optimizing CMMS systems
• Selecting, supervising, training and evaluating staff

ABILITY TO: 
 

• Analyze and interpret research findings, make recommendations supported by analysis and data
• Negotiate contract agreements and evaluate contract compliance
• Develop comprehensive management plans and evaluate program operations and performance
• Effectively coordinate and manage complex projects
• Understand and interpret pertinent policies, procedures, laws, and regulations
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of CWS staff and other government officials, community groups, and the general public
• Operate effectively in a team environment
• Communicate effectively, both orally and in writing

EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the KSAs would be: 

2 years of supervisory, managerial, or team lead experience; 

5 years experience in project or program management, financial analysis, or public works, including asset management, computerized maintenance management information systems, contract administration systems integration, or geographic information systems;  
  
College-level coursework in business or public administration, information technology, computer science, environmental science, engineering, or a related field.

CERTIFICATION AND LICENSURE REQUIREMENTS
Candidates must possess and maintain a valid state issued driver's license.

Reasonable Accommodation:
Applicants who require reasonable accommodation in order to participate in any phase of the application process should contact Human Resources at 503.681.3600 or TDD 503.681.3601.

Equal Employment Opportunity:
Clean Water Services is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, national origin, marital status, age, uniformed service, sexual orientation or disability in the admission or access to the recruitment process or any aspect of employment.