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Consumer Insights Analyst

Be a part of one of the 10 fastest growing fast casuals, Slim Chickens!

Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field. Want to work with a team that has fun every day by helping guests and making them happy? Our team members offer a fast, accurate, and friendly ordering experience - a genuine interaction that leaves our guests feeling satisfied and appreciated.

You will feel empowered to make decisions that lead to high levels of guest and associate satisfaction.

Slim Chickens is looking for a data driven professional who leverages analytical tools and techniques to
uncover valuable insights about consumer behaviors, preferences and trends. This role will work within
an Analytics team to provide actionable intelligence empowering informed decisions that optimize the
consumer experience and drive business growth.


Key Duties & Responsibilities
• Collecting and analyzing customer data from various sources, including surveys, focus groups,
social media, and transactional records
• Conducting market research and competitive analysis to identify industry trends, consumer
preferences, and emerging opportunities
• Developing and implementing data mining techniques, statistical models, and segmentation
analyses to extract meaningful insights
• Creating data visualizations, dashboards, and reports to effectively communicate findings to
stakeholders across the organization
• Collaborating with cross-functional teams, such as marketing, product development, and
customer service, to translate insights into actionable strategies
• Identifying areas for improvement in customer experiences, product offerings, and marketing
campaigns based on data-driven insights
• Monitoring and analyzing customer feedback, satisfaction levels, and loyalty metrics to drive
continuous improvement
• Developing and maintaining customer segmentation models and personas to enhance targeted
marketing efforts
• Staying up-to-date with the latest industry trends, consumer behavior patterns, and data
analysis techniques.

 

Benefits

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account

401(k)

Parental Leave

Pet Insurance

Paid time off

Life Insurance

Tuition reimbursement

Adoption Assistance

Slim Chickens is an equal opportunity employer and considers applicants for all open positions without regard to race, color, religion or belief, sex, age, citizenship status, national origin, marital status, military/veteran status, sexual orientation, genetic information, gender identity, and physical or mental disability.

Qualifications

Qualifications
• Bachelor’s degree in Marketing, Business Administration or Economics preferred.
• 2-3 years of practical experience analyzing consumer data.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Solid understanding of technical tools including proficiency in software such as SQL, Python or R
as well as data visualization tools.
• Experience conducting consumer research, analyzing consumer data and interpreting behavioral
patterns
• Exceptional communication skills, capable of translating complex data into actionable insight