Mail & Printing Services Operator

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.12 billion in surplus.

Amerisure is currently recruiting for a Mail & Printing Services Operator that can be onsite 5 days a week in our Farmington Hills, Michigan headquarters. The ideal candidate will also possess the following skill set. 

Summary Statement

The Mail & Printing Services Operator is responsible for executing a wide range of mail and print services, including processing, printing, collating, and mailing documents. The role also operates and maintains mail services equipment to ensure efficient handling of daily, monthly, and annual print jobs. Receives, sorts, delivers and ships mail and parcels. 

Essential Tasks/Major Duties

• Operate various complex, programmable multi-station machines to prepare materials for check and invoice processing ensuring accurate final output.
• Perform mail services functions including distribution of mail and packages, some weighing greater than 70 pounds, and prepare items for mailing/shipping for various shipping carriers.
• Receive print production orders from departments, prioritize and complete requests complying with copy quality standards.
• Receive and process mail from all offices, digitizing and scanning to other departments and individuals.
• Complete tasks to support department objectives such as overflow calls, maintain stock and supplies.
• Collaborate with departments to align requests with mail services best practices and ensure compliance with shipping carrier requirements.
• Arrange for equipment service and preventative maintenance.

Knowledge, Skills & Abilities

• High School diploma or GED. Associates preferred.
• 2 years mail service and/or print shop experience.
• Operation of mail and inserter equipment preferred.
• Demonstrated successful mechanical ability, including diagnostic & simple repair skills.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to work collaboratively with various departments.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Able to lift 20-30 lbs frequently and up to 70 lbs occasionally.

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible and remote work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.