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Creator Community Manager

Silk Commerce
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ABOUT THE COMPANY:

Under the umbrella of Silk Commerce is our company OverCast Digital, a leading triple-certified TikTok Shop Partner based in Los Angeles. We specialize in providing comprehensive solutions for rising social commerce channels, including Strategy, Affiliate Management, and LIVE Shopping. Our dedicated team works tirelessly to shape TikTok into a vibrant community of inspiration and influence, with a network of top content creators and affiliates leading the charge. At OverCast Digital, we believe that the future of commerce is social.

 

JOB DESCRIPTION

We are seeking a Creator Community Manager who will play a key role in our affiliate marketing and creator community initiatives on TikTok. This person will be responsible for developing and executing creative strategies that build and maintain a dynamic community of affiliates, influencers, and content creators. The role combines creativity with strategic insights to drive brand awareness, engagement, and revenue through the management of affiliate relationships and community-led campaigns.

 

Responsibilities:

  • Community Management: Build and nurture relationships with a diverse network of affiliates and influencers, fostering a supportive and collaborative community aligned with OverCast's brand values.
  • Content Collaboration: Collaborate with affiliates and creators to develop compelling, on-brand content, driving product visibility and aligning with our clients’ social commerce goals.
  • Campaign Performance Tracking: Monitor campaign metrics and affiliate performance to assess the effectiveness of creative strategies, and use insights to optimize future campaigns.
  • Creative Strategy Development: Create and execute engaging, innovative strategies for affiliate-driven campaigns, leveraging the unique strengths of TikTok to promote and enhance OverCast’s clients’ brands.
  • Brand Advocacy: Act as a brand ambassador, passionately advocating for OverCast and its clients, and ensuring that all community interactions align with our values and voice.
  • Trend Analysis and Reporting: Stay updated on TikTok trends, content formats, and audience behaviors, regularly sharing insights with the team to refine strategies and stay ahead of market shifts.
  • Cross-Functional Collaboration: Work closely with other teams, including Strategy, LIVE Shopping, and Performance Marketing, to ensure a seamless, integrated approach to client objectives.

 

Requirements:

Location: Based in Los Angeles, CA.

Education: Bachelor’s degree in Marketing, Communications, Film Production, or a related field.

Experience: Previous experience in social media, influencer marketing, or community management is preferred, especially with TikTok or other content-focused platforms.

Skills:

  • Strong communication and relationship-building skills, with a natural talent for connecting with creators and affiliates.
  • Exceptional creativity and storytelling skills, with an eye for impactful, audience-driven content.
  • Excellent organizational abilities, with a rigorous focus on detail and deadlines.
  • Demonstrated knowledge of TikTok and other social media trends; experience with Content Management Systems (CMS) is a plus.
  • Ability to work independently, prioritize tasks, and thrive in a fast-paced, dynamic environment.
  • High energy, a positive attitude, and a passion for social commerce and the influencer landscape.