Operations Manager

Responsibilities:

Process Optimization:

• Streamline and improve operational processes to increase efficiency and reduce costs.
• Analyze workflows, identify bottlenecks, and implement solutions.

Team Leadership:

• Supervise and manage operational staff, ensuring they are trained, motivated, and working efficiently.
• Set clear goals and KPIs for team performance.
• Provide ongoing coaching and development to ensure team members reach their full potential.

Resource Management:

• Oversee the allocation of resources, including staffing, equipment, and materials, to ensure projects are completed on time and within budget.
• Ensure proper inventory management and oversee supply chain operations.

Budgeting & Cost Management:

• Develop and manage budgets for the operations department.
• Monitor and control expenses to ensure the department operates within the financial guidelines.

Collaboration with Other Departments:

• Work closely with departments such as sales, marketing, HR, and finance to ensure that operational goals align with overall business objectives.
• Coordinate with external vendors, suppliers, and partners.

Quality Control:

• Ensure products or services meet the quality standards expected by the company and its customers.
• Develop and implement quality assurance policies.

Performance Reporting:

• Analyze performance metrics and generate reports for senior management.
• Provide actionable insights and recommend improvements to enhance efficiency and profitability.

Problem-Solving:

• Address operational challenges and resolve issues quickly to minimize disruptions.
• Make decisions that are in the best interest of the business and its long-term success.

Health and Safety Compliance:

• Ensure that operations adhere to health, safety, and environmental regulations.
• Promote a safe working environment and mitigate risks.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree may be preferred).
• Proven experience (typically 3-5 years) in operations management or a similar role.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office Suite and operations management software.
• Excellent problem-solving and decision-making abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.

Key Skills:

• Sales (Client Partnerships, Vendor Partnerships, Closing Deals)
• Process optimization
• Project management
• Resource allocation
• Data analysis and reporting
• Budget management
• Cross-functional collaboration
• Customer service orientation

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce ASC recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.