Administrative Hearing Officer

Department: Cuyahoga County Health & Human Services: The Office of Child Support Services
Anticipated Work Schedule: 8:30am-4:30pm Monday-Friday
Reports To: Administrative Hearing Officer Supervisor
Full Time or Part Time: Full
Regular or Temporary: Regular
Bargaining Unit: Non-bargaining
Classified or Unclassified: Classified
FLSA: Exempt
Location: Virgil E. Brown building, 1641 Payne Ave., Cleveland
Minimum starting wage: $34.55/hour

**Candidates must apply on our website to be considered:   cuyahogacounty.gov/human-resources

Summary
The purpose of this classification is to preside over administrative child support hearings and parenting time hearings with assigned parties and their representatives. This is a journey level classification with responsibility for preparing and presiding over
administrative child support hearings. The Incumbents exercise discretion in applying procedures to resolve issues. The employees in this class work under general supervision. This class is distinguished from the Supervisor, Administrative Hearing Officer in that
the latter supervises this class and performs the more complex work of the unit.

Minimum Requirements
Juris Doctorate with three (3) years of legal experience in family law; or any equivalent combination of training and experience.
Must have a valid and current license to practice law in the State of Ohio.

Additional Requirements for all levels:
Must obtain and maintain an Ohio CSEA Directors' Association Hearing Officer Accreditation Certification within 12 months of hire date.

Essential Job Functions:
The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.
•Presides over administrative child support hearings and parenting time hearings with parties and their representatives; examines parties and elicits testimony on issues relevant to the determination of child and medical support; ensures that parties
are advised of their legal rights and responsibilities; ensures that proper documentation is submitted in support of their testimony; accommodates special circumstances such as minors, limited English proficiency, domestic violence, and hearing
impaired parties.

• Reviews, evaluates, and interprets evidence presented at hearing for credibility and accuracy; researches legal issues presented at hearing; prepares child support and medical support orders for typing and distribution to parties and attorneys; updates child
support database and court docket; verifies address, pay rates, medicals and other evidence used in hearing.  Reviews files, administrative records, state wage information, court dockets, public assistance information, and information on state run databases prior to hearings; reviews documents submitted by parties, employers, or obtained by Agency prior to hearing date; rules on requests for cancellations, dismissals, and continuances; researches statutory and case laws as well as Ohio Administrative Code; prepares memorandums, proposals, policies and procedures.

Minimum Requirements

Physical Requirements:
Ability to operate a variety of office machines and equipment including a computer and multi-function printer.

Technology Requirements:
Ability to operate a variety of software and databases including enterprise information platform (OnBase), hearing docket database (Administrative Hearing Unit docket,) state wide databases (Support Enforcement Tracking System, Ohio Benefits Worker Portal,)
email and scheduling software (MS Outlook,) legal software (Puritas Spring,) presentation software (MS PowerPoint,) spreadsheet software (MS Excel,) teleconferencing software (MS Teams,) word processing software (MS Word.)

Supervisory Requirements:
No supervisory responsibilities required.

Mathematical Ability:
Ability to add, subtract, multiply, divide, calculate decimals and percentages, and perform routine statistics.

Language and Interpersonal Communication:
Requires the ability to perform mid-level data analysis including the ability to audit, deduce, assess, conclude and appraise.
Requires discretion in determining and referencing such to established criteria to define consequences and develop alternatives.
Ability to comprehend a variety of informational documents including evidence for hearings (e.g. - Court orders, client files, court
dockets, employer inquiries, birth certificates, tax returns, paystubs, medical insurance charts, receipt calculations, finding and
recommendations, reports and data in state-managed databases, letters from schools) and other reports and records.
Ability to comprehend a variety of reference books and manuals including Ohio Child Support Guidelines, Ohio Revised Code,
Ohio Administrative Code, Rules of Civil Procedure, case law, Ohio Code of Professional Responsibility, Ohio Code of Ethics, and
the Employee Handbook.
Ability to prepare administrative findings, child support guidelines, memorandum, calculation of arrears, updates on changes in
law, backlog report, report for special projects, docket findings, transmittal logs, policy and procedures, spreadsheets,
correspondence, and other job-related documents using prescribed format and conforming to all rules of punctuation, grammar,
diction, and style.
Ability to engage in formal litigation, to convince and influence others, to record and deliver information, to explain procedures, and to follow instructions.
Ability to use and interpret legal terminology and language.
Ability to communicate with hearing participants, guardians, attorneys, court personnel, managers, supervisors, support officers,
protective services, parole officers, prison personnel, school personnel, employers, and other County employees.

Environmental Adaptability:
Work is typically performed in an office environment.

Application Process
The is a non-competitive, classified position. The Personnel Review Commission (PRC) will check your application to make sure you meet the minimum qualifications. If you do, the PRC will put your name on an eligibility list. To fill this opening, the PRC sends the
hiring department and Human Resources (HR) a certified eligibility list. HR helps the hiring department decide who from the certified list to follow up with for interviews and then a job offer.  Most of our communication with candidates is through email. Regularly check the email address you gave us in your job profile.  Watch your Spam folder, just in case.

If we offer you a job, you must pass a drug screen and background check before the offer becomes final. Prior criminal convictions do not automatically disqualify you from employment; the County looks at criminal convictions on a case-by-case basis using the
guidelines in Chapter 306 of the County Code.

EQUAL OPPORTUNITY EMPLOYER
Cuyahoga County is committed to fostering a diverse and inclusive workforce, which includes building an environment that respects the individual, promotes innovation and offers opportunities for all employees to develop to their full potential. A diverse
workforce helps the County realize its full potential. The County benefits from the creativity and innovation that results when people with different experiences, perspectives, and cultural backgrounds work together.  The County is committed to providing equal employment opportunities for all individuals regardless of race, color, ancestry,
national origin, language, religion, citizenship status, sex, age, marital status, sexual preference or orientation, gender identity/expression, military/veteran status, disability, genetic information, membership in a collective bargaining unit, status with
regard to public assistance, or political affiliation.  If you need assistance applying or participating in any part of the candidate experience, contact Human Resources at 216-443-7190 and ask to speak with a talent acquisition team member.