Intermodal & Automotive Operations Data Analyst- Summer Intern 2025

The Intermodal & Automotive (IMAU) division constitutes 62% of NS’ volume and 34% of revenue for a Fortune 500 company. Our team owns Standard Operating Procedures (SOPs) for our terminal operations, as well as process improvement, analytics, and innovation projects. This role requires end-to-end management of technological, analytical, and process improvement projects. Our mandate is to deliver bottom-line improvement in capital efficiency, productivity, and cost savings. The team takes a whole of business approach, and this role provides ample opportunity to work and deliver impact across multiple functions.

Primary Purpose:

• Manage Process Improvement projects through the Define, Measure, Analyze, Improve, and Control (DMAIC) methodology.
• Gather, analyze, & present data analysis to measure Intermodal & Automotive operations performance and provide decision-making support to stakeholders.

Principal Duties:

• Deep dive operational issues through a combination of data and anecdotal sources to implement process changes, corrective actions, and service level recovery.
• Manage projects of 8-12 weeks in length.
• Devise and disseminate project-related information to multiple stakeholders to support operational initiatives.
• Compile & blend data from multiple sources, e.g. relational stores, flat-files, APIs.
• Write, debug, and update complex SQL statements.
• Create reports and interactive dashboards on a variety of BI platforms.
• Champion NS Process Improvement Methodology within IMAU Operations.

Job Related Experience:

• Minimum Level:  0-2 years

Education:

• Preferred Level:  Bachelor’s Degree (BS)
• Preferred Majors:
  • Logistics
  • Supply Chain
  • Business Analytics
  • Business Intelligence
  • Computer Science
  • Data Science
  • Database Management
  • Information Systems
  • Information Technology
  • Software Engineering

Technical Skills (Familiarity Required):

• Structured Query Language (SQL)
• Microsoft Office

Skills and Abilities:

• Project Management
• Analytical Thinking
• Customer Service
• Time Management
• Written & Verbal Communication
• Leadership
• Teamwork

Career Path:

• Future Jobs:
  • Operations Senior Data Analyst
  • Continuous Improvement Group Manager
  • Operations Research Manager
  • Service Planning Manager

Work Conditions:

• Environment:  Office
• Shift Work:  No
• On-Call:  No
• Weekend Work:  Occasional
• Travel Required:  0-5 Days per Month
• This position has a hybrid work schedule, requiring ~40% of time in office.