Data Entry/Information Technology Intern, Chartwells Higher Ed / University of Houston
You will be working closely with the leaders in the hospitality group at the University of Houston, developing skills and competencies to understand what is needed to be successful in the world of IT Support within the hospitality industry. You will gain valuable experience in the following areas: operations, marketing, administration, guest services, problem resolution, planning and implementation of innovation and client relationship skills. This internship involves hands on experiences which will provide many opportunities for your personal success in a career of IT Support.
The Requirements:
• Interest in the IT Support industry
• Attitude of a leader
• Enjoyment of inspiring others
• Articulate
• Good to better interpersonal skills
• Enjoy building relationships
• General interest and knowledge
Interest in one or more of the following:
• Customer Service
• Technology Troubleshooting
• Data Analysis/Management
• Procedure Development
• Quality Assurance
Job Responsibilities (May include any or all):
• Executing operational standards
• Financials, P+L, Loss Prevention
• Safety and Quality Assurance: Safe food in a safe environment
• Assuring an exceptional guest experience
• Client Relations and Contractual Commitments
• Associate learning and development
• Operational support of serving platforms
• Working in different settings: FOH, BOH, Catering, Marketing & Administration
• People management (schedules, time management)
• Inventory management
• Help Desk ticket management
• Troubleshooting various IT related issues
• Report development
Learning Objectives:
• Demonstrate awareness, understanding and skills necessary to work in a diverse environment
• Experience opportunities to learn, observe, and practice a variety of experiences in the world of hospitality in addition to IT Support
Job Summary:
This position is paid, but not eligible for benefits such as medical, relocation, or housing.