Operations Manager (Healthcare Services)

We are seeking a highly experienced Operations Manager to oversee and support the daily operations of our organization. This position is primarily remote but may require occasional on-site work as needed.

The ideal candidate will have -1-2 years of experience in management, with a strong background in team leadership, HR, payroll, and operational oversight. Additionally, this role involves marketing, outreach, and community engagement to expand our program. The candidate must be a proactive leader, highly organized, and capable of stepping in when needed to maintain smooth operations.

Key Responsibilities:

• Oversee and manage a team of clinicians, administrative staff, and billing personnel to ensure efficient daily operations.
• Handle HR functions, including hiring, onboarding, employee relations, and compliance.
• Supervise payroll processing to ensure accuracy and timely payments.
• Oversee medical billing and revenue cycle processes, ensuring proper documentation and claims submissions.
• Implement policies and procedures to improve workflow, efficiency, and service delivery.
• Step in to assist with operational tasks when staff shortages occur.
• Ensure compliance with company policies, industry standards, and regulatory guidelines.
• Lead marketing initiatives to enhance program visibility and outreach.
• Engage with community leaders and stakeholders to build partnerships and expand the program.
• Develop and execute various outreach efforts to connect with potential clients and referral sources.
• Foster team collaboration, communication, and productivity to enhance service quality.
• Assist in strategic planning, financial oversight, and problem-solving to drive organizational growth.
• Occasionally report on-site for meetings, audits, marketing efforts, or operational needs.

Qualifications:

• 1-2 years of experience as a manager overseeing teams, operations, HR, or similar functions.
• Bachelor’s degree in Business Administration, Healthcare Management, Marketing, or a related field (Master’s preferred).
• Strong leadership experience managing teams, HR, payroll, and administrative functions.
• Experience in marketing, community engagement, and outreach initiatives is a plus.
• Excellent problem-solving, decision-making, and organizational skills.
• Knowledge of HR policies, operational management, and financial oversight.
• Ability to work remotely while being available for occasional on-site work as required.
• Proficiency in HR systems, payroll platforms, and marketing tools is a plus.

Schedule & Compensation:

• Full-time position (Monday - Friday) with limited weekend work.
• Competitive salary based on experience and qualifications.
• Remote role with occasional on-site work as needed.

If you are a proactive leader with strong management experience and a passion for operational excellence, we encourage you to apply.