25-00551 Administrative Branch Manager

The Office of Processing and Enforcement, Division of Collections has an opening for a Revenue Branch Manager position. We are seeking a highly motivated individual to provide leadership and guidance to employees within the Small Business/LLC Branch.

As a Revenue Branch Manager for the Commonwealth of Kentucky, you will provide supervisory direction and training needed for your staff to independently review cases for accuracy and to determine the next collection steps.

1.  Responsibilities include, but are not limited to:

• Reviewing and approving the work of tax professionals in your branch
• Assisting and advising taxpayers/debtors with issues the staff cannot handle
• Researching tax laws, regulations, and policies to provide guidance to your staff
• Helping staff utilize departmental resources and applications to provide an accurate and in-depth examination of tax returns
• Managing personnel functions in your section to include mid-year and annual performance evaluations, monitoring schedules and attendance, coaching and encouraging staff to achieve their potential, and using personnel system to address staff problems and issues
• Timely and accurately managing taxpayer protests of additional tax liabilities or refund denials
• Ensuring the safety and confidentiality of taxpayer information, data, and records
• Assisting Division and other managers with special projects
• Performs other duties as assigned

2.  Additional / Supplemental information:

• Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
• Required to comply with all tax laws.
• Mostly at a desk using a computer and telephone.
• Some travel for training and education.
• We offer opportunities for flexible work schedules

3.  Minimum Requirements

• EDUCATION: Graduate of a college or university with a bachelor's degree.
   
• EXPERIENCE, TRAINING, OR SKILLS: Five years of experience in the processing, administration, preparation, or auditing of taxes or related tax information.
   
• Substitute EDUCATION for EXPERIENCE: Graduate study will substitute for the required experience on a year-for-year basis.
   
• Substitute EXPERIENCE for EDUCATION: Professional experience in the processing, administration, preparation, or auditing of taxes or related tax information will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.
   
• SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

4.  Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Brandi Shular at Brandi.Shular@ky.gov or 502-564-4921.

An Equal Opportunity Employer M/F/D