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Official Residence Supervisor

Embassy of Canada in the U.S.
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Summary of Duties:

The Official Residence Supervisor reports to the office of Canada’s Ambassador to the United States and manages the operations of Canada’s Official Residence (OR) in Washington D.C., including overseeing and coordinating: (1) hospitality functions held in the OR; (2) meal preparation and service for events; (3) daily housekeeping and deep cleaning, building and equipment maintenance and landscaping; inventory/supply management of food, alcohol, supplies and equipment; and other associated duties as determined by the Ambassador’s office.  The incumbent contributes to financial forecasting and expenditure reconciliation of operational costs associated with the residence and hospitality events.    Responsibilities include the supervision of OR staff and contract personnel.

 

Area of Selection:

This selection process is open to all applicants legally residing in the Washington D.C. area at the time of employment. Candidates must be legally authorized to work in the United States.


Please note that the Embassy of Canada to the United States does not sponsor work authorizations directly or indirectly.

 

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process. 

 

Education:

Candidates will be required to provide proof of the completion of their education.

  • High School Diploma or equivalent (General Educational Development test)

 

Language:

  • Intermediate level proficiency in English (written and oral)

 

Experience:

  • Minimum 3 years of hospitality industry experience at the supervisory level within the last 5 years, such as working for a hotel, restaurant, foreign mission or international organization.

 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

 

Knowledge:

  • Knowledge of food services standards and protocols
  • Knowledge and use of the Microsoft Office (Word, Excel and Outlook)
  • Knowledge of health and safety principles for hospitality and events
  • Knowledge of expenditure tracking and budget forecasting

     

Competencies:

  • Judgment and discretion
  • Dependability
  • Resilience and adaptability
  • Initiative and action orientation
  • Work well with others
  • Focus on quality and detail


     

 Abilities:

  • Effectively communicate in English (verbally and in writing)
  • Prioritize workload and multi-task in a fast-paced environment
  • Ability to create, manage and maintain inventory
     

 

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

  • Education in hospitality management and/or tourism
  • Significant experience supervising employees (or large teams of employees) in the hospitality industry for 5 or more years
  • Experience working in a diplomatic mission, non-governmental or international organization, and knowledge of its protocols
  • Experience in coordinating projects with external providers
  • Ability to communicate in French (reading, writing, understanding)
  • Ability to communicate in Spanish (reading, writing, understanding)

     

Operational Requirements:

  • Hours of work: Normal hours of work for this position are in accordance with Locally-Engaged Staff regulations of 40 hours per week (Monday to Friday)
  • Ability to work occasional overtime, as required (including weekends/evenings).
  • Work can involve standing and sitting at a desk with frequent requirement to walk in the residence to oversee the work of contractors, welcome guests, check access points.  

     

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.

- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

 

Special Request from Mission / Additional Comments:

We offer a competitive salary, generous leave, 12 weeks of paid parental leave and a strong benefits package that includes medical, dental, long-term disability and a retirement savings plan. Please find a summary of our benefits package and information on employment eligibility at: Jobs at our offices in the United States (international.gc.ca)

Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture.  The Embassy of Canada to the United States is committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies. Canada’s strength is diversity, and it has played a key role in Canada’s history and development.  Because of this, the Embassy of Canada to the United States values diversity, equity and inclusion in our workforce.
 
 

How to Apply

You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.

  • Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
  • You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
  • Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
  • Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
  • Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-WSHDC@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.



 

Important Notes

  • Only applications submitted in one of the official languages of Canada will be accepted (English or French).
  • The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
  • Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
  • Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
  • Reference checks may be sought for candidates who succeeded all of the assessments.
  • Please note that the Embassy of Canada to the United States does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
  • Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
  • As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
  • We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-WSHDC@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
  • The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Embassy of Canada to the United States which might arise following the completion of this selection process.
  • For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.