Content Specialist [Healthcare]

Position: Content Specialist [Healthcare]

Reports To: Content Lead

Location: Virtual in USA. Los Angeles, CA (preferred). Willingness to travel 25% of the time.

About Acolyte Health

Acolyte Health’s platform provides a transformative approach to healthcare consumer activation, delivering personalized, user-friendly, multi-lingual, interactive video experiences that drive engagement and action, all from the consumer’s trusted Digital Acolyte. Our mission is to empower healthcare professionals and benefits providers to deliver a better and more personalized experience. Our vision is a world in which everyone can understand and navigate their healthcare and health benefits journey.

We're a small but growing team, offering a unique opportunity to join a fast-paced early-stage company environment. At Acolyte Health, we look for people who are curious, motivated, consistent, and work to be a little better every single day. In our work together we aim to be solution-oriented, mindful, hardworking, humble, innovative, and above all, collaborative.

Position Summary

Acolyte Health is seeking a Content Specialist with a strong foundation in digital content creation, including video editing, presentation design, and copywriting. In this role, you’ll work closely with the Content Lead and Acolyte’s clients to outline, design and deliver high-quality video and visual assets, transforming text-heavy healthcare and benefits information into visually compelling, easy to understand videos that engage and inform end-users. 

This role is ideal for someone skilled in creating content that follows a narrative or journey, designing visually appealing presentations, and performing basic video editing. You’ll bring these skills together to develop engaging and interactive video content that makes a strong impact in the healthcare and health benefits sectors. You should be comfortable using AI-powered tools to increase efficiency and enhance content quality. Success in this role requires strong attention to detail, excellent organizational skills, and the ability to quickly adapt designs to meet client needs.

Key Responsibilities

Content Creation & Design

• Create visually engaging, easy to understand video content by transforming complex, text-heavy healthcare and benefits information into clear, compelling visuals and interactive experiences.
• Take the lead at writing video scripts, survey questions, and other written materials, ensuring they are clear, accurate, and aligned with project goals.
• Develop storyboards and structure scripts creatively to clearly present video concepts to clients.
• Apply design and copywriting skills to make healthcare and benefits information accessible and engaging for end-users.

Project & Quality Management:

• Work closely with the Content Lead and Client Services team to ensure all content aligns with client standards, project objectives, and timelines.
• Manage multiple projects simultaneously, maintaining high standards of quality and accuracy.
• Quickly address any inconsistencies, errors, or quality concerns.

Client Engagement & Support:

• Utilize the Acolyte platform to deliver campaigns efficiently, managing updates as needed to ensure timely campaign launches.
• Collaborate directly with clients and internal team to finalize scripts and videos, providing guidance on best practices and incorporating feedback through multiple rounds of edits.
• Support clients and Content Lead in creating digital avatars by providing guidance on best practices for content capture.

Innovation & Improvement:

• Contribute creative ideas to enhance campaign engagement and improve client satisfaction.
• Stay updated on trends in digital design, health communication, and patient activation for continuous improvement.
• Help establish standard operating procedures (SOPs) to optimize process workflows in the Content department.

Skills and Qualifications

• Experience: 1-3 years in digital content creation, graphic design, or video production, preferably in a healthcare, health benefits, or educational setting.
• Technical & Design Proficiency: Skilled in PowerPoint design, Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) or Canva, with basic video editing and animation experience preferred.
• Copywriting Expertise: Strong skills in writing clear, engaging content for the general public and patient/employee audiences.
• Healthcare (Clinical) Literacy & Communication: Ability to translate complex clinical healthcare information into accessible, easy-to-understand materials.
• Health Benefits Literacy & Communication: Ability to translate complex health benefits information into accessible, easy-to-understand materials.
• Understanding of AI Video Technology: Knowledge of how AI video is transforming content creation, with the ability to leverage AI tools to enhance engagement (generative AI, LLMs, digital humans, etc.).
• Interest in Technology: Willingness to stay updated on advancements in AI and video content industry trends.
• Organizational Skills: Excellent time management and ability to handle multiple projects and deadlines in a fast-paced environment.
• Adaptability: Quick learner, open to feedback, and maintains high attention to detail.

At Acolyte Health, we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all the areas detailed above, we encourage you to share your unique background with us in your application and expand upon the value you believe you could bring to our organization.

Perks

• Competitive compensation package
• Accelerated career growth opportunity – based on individual performance + company growth
• Experience building the foundation of an early-stage company
• Monthly stipend for health insurance
• Remote work environment and a supportive, collaborative team culture.

Must be authorized to work in the United States on a full-time basis for any employer.