Sales Associate, Admissions

What you get to do:

• Provide needed support to help grow vacation package, travel agent sales, and domestic reseller sales for Florida SEA parks
• Master selling platforms and functionality to ensure all aspects of sales process are current and fully operational
• Provides support to ensure the efficient implementation of new programs, products and other assets impacting selling channels in vacation packaging, Travel Agent sales and Domestic Reseller Channel
• Interact, as necessary, with Travel Agents/clients via email, social posts, and phone, to identify opportunities, develop solutions, and implement programs with direction from leadership
• Assist in development and delivery of training presentations
• Monitor Travel agent email, registrations, communications, VAX website
• Support admissions sales growth through engagement with front line resellers and influencers at locally based Guest Service accounts, Timeshare partners and Vacation Rental Management companies
• Deliver communication priorities to clients ensuring knowledge and high level of awareness of park attractions and consumer events, and to address any questions or opportunities that arise in the day-to-day
• Provides other forms of support required to advance sales as needed (ie, creative development worksheets, IP requests, FAM coordination, etc.)
• Auditing and monitoring individual Preferred Hotel Partner pricing and inventory
• Collaborate with e-commerce/web team to oversee product build and ensure timeliness of product launch and product testing
• Conduct training for all Preferred Partner on BGV systems and EZTicket Reseller Program
• Conduct sales calls to partner properties and ensure all collateral is up to date at all properties
• Draft partnership agreements and price change notifications
• Manage guest correspondence regarding BGV
• Maintain timely and consistent communication with partners, park and guests
• Increases market awareness
• Work alongside marketing department to promote park offerings including new attractions, seasonal consumer events, and offerings
• Other duties as assigned

What it takes to succeed:

• Highly organized and able to manage multiple competing priorities
• Excellent oral and written communication skills
• Excellent interpersonal and strong relationship management skills
• Strong presentation skills
• Strong customer service and support skills
• Knowledge of the Hospitality and/or Attractions industry
• Proficient in computer programs including Microsoft Office, Excel, EZTicket Reseller system, Trisept and Tandem
• Bachelor’s degree in Marketing or related field preferred
• 3-5 Years of combined education and industry experience
• Professional customer service skills
• Ability to work with various departments and within varying organizational structures to achieve common goals
• Ability to work in a fast-paced, team selling environment
• Must have a valid state driver’s license and be able to obtain a company driver’s license
• Must be able to lift at least 50 lbs
• ​Must be able to work a flexible schedule to include opening and late evening hours, weekends, and holidays