Training Content Developer

Req. 2485

Pay Plan Title: Coordinator

Working Title: Training Content Developer

FLSA Status: Exempt

Posting Salary Range: $53,045 - $66,837

Office Location: Remote within Trillium’s Catchment area

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Are you a proactive and passionate individual with a knack for creating impactful learning experiences? Do you thrive in a collaborative environment, contributing to the continuous improvement of essential services? If so, Trillium is looking for a dedicated Training Content Developer to join our team and help shape the future of care.

This isn't just about creating training materials; it's about being a vital bridge between Trillium's diverse departments, ensuring that our providers, staff, members, and community stakeholders receive the knowledge and support they need. As a Training Content Developer, you’ll be at the heart of knowledge dissemination, crafting and refining training programs that truly make a difference.

If you are ready to take on a challenging and rewarding role where you can use your talents to shape the future of care, we encourage you to apply for the Training Content Developer position at Trillium. Join us and be part of a team that is making a real difference.

On a typical day, you might:

• Ensure development and delivery of training to enhance the knowledge and growth of all staff members/departments, contracted service providers, community partners, and members. 
   
• Utilize internal organizational knowledge base and resources to create and/or oversee the creation of training and development alternatives.
   
• Maintain a thorough understanding of Tailored Plan requirements, particularly related to staff, provider, and member training needs.

• Research a variety of information (e.g. courses, materials, training consultants, etc.) for the purpose of developing new programs that meet training needs.
   
• Assure culturally competent training for staff and with network providers that support Trillium’s Cultural Competency Plan.

• Coordinate and participate in statewide conferences.
   
• Work with presenters to prepare instructional material and lesson plans that meet the training needs of the target audience.  
   
• Assist various Trillium departments on training that they may be doing in the community to support community partners.
   
• Conduct quarterly SME updates.
   
• Assist with training updates based on evaluation/audit feedback.
   

Development of a variety of training formats not limited to: microlearning, standard/abridged, Rise, Job Aids, Lesson Plans. 

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Required Education/Experience: 
 Associate degree and four (4) years’ experience in Human Services, Sociology, Psychology, Public Health, Human Resources, or Education to include experience in coordinating training or developing educational content.

OR

Bachelor’s degree and minimum two (2) years’ experience in Human Services, Sociology, Psychology, Public Health, Human Resources, or Education to include experience in coordinating training or developing educational content.

OR

Equivalent combination of education/experience.

Preferred Experience:
 Training Design and Development experience is preferred. 
 

Required License/Certification: 

Must have a valid driver’s license

Location:
Must reside in North Carolina to be considered for remote status

Remote within Trillium’s Catchment area.

Trillium’s North Central Region servicing these counties: (Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrell, Washington, and Wilson counties).

 Trillium’s Mid State Region servicing these counties: (Anson, Guilford, Montgomery, Randolph and Richmond counties). 

Trillium’s Northern Region servicing these counties: (Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans and Warren counties). 

Trillium’s South-Central Region Servicing these counties: (Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson and Wayne counties). 

Trillium’s Southern Region servicing these counties: (Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson and Scotland counties).

Deadline for application: Thursday, February 13, 2024 at 11:59pm

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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